Tifinee Hendricks
Morrisville,PA
Summary
- Proactive Security Officer with expertise in incident reporting and CCTV surveillance. Proven track record in training teams and enhancing safety protocols. Committed to maintaining a secure environment while ensuring excellent customer interactions.
Overview
20
20
years of professional experience
Work History
Lyft Delivery Driver
Walmart
Levittown, PA
06.2022 - Current
- Delivered products efficiently to customers, ensuring timely and accurate service.
- Navigated designated routes while adhering to safety regulations and traffic laws.
- Inspected delivery vehicles for mechanical issues to maintain operational readiness.
- Managed inventory by loading and unloading goods according to company protocols.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Private Duty Caregiver
Frances Cancro
Ewing, NJ
01.2020 - Current
- Assisted clients with daily living activities, promoting independence and comfort.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trusting relationships with clients'' families through open communication channels and regular updates on progress or concerns.
- Provided compassionate and patient-focused care to cultivate well-being.
Security Officer Supervisor
Metro One Security
Staten Island, NY
08.2021 - 10.2023
- Trained and mentored new security staff on operational best practices and emergency response procedures.
- Coordinated incident response efforts, maintaining communication with law enforcement and emergency services.
- Conducted regular inspections of premises to identify potential security risks and vulnerabilities.
- Collaborated with facility management to optimize security measures based on evolving threats.
- Recorded daily security occurrences in site assignment log.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Supervised daily security operations, ensuring compliance with protocols and procedures.
Security Officer
SSC Security
Robbinsville, NJ
01.2016 - 12.2019
- Monitored premises using surveillance systems to ensure safety and security.
- Conducted regular patrols to deter theft and vandalism, maintaining a secure environment.
- Responded promptly to alarms and incidents, coordinating with local law enforcement as necessary.
- Trained new security personnel on protocols and emergency procedures for effective operations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Patient Care Technician/Unit Secretary/Mental Health Technician
Princeton Health Care System/Princeton House
Princeton, NJ
01.2006 - 06.2016
- Assisted nursing staff with patient care and daily living activities to enhance patient comfort.
- Monitored patient behavior and reported significant changes to clinical staff.
- Implemented crisis intervention techniques to de-escalate challenging situations effectively.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Managed patient admissions and discharges, ensuring seamless communication between departments.
- Processed medical records with accuracy, maintaining compliance with health information regulations.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained current and accurate medical records for patients.
Education
Security Officer Certification - Security Management/Public Safety
CDC SORA
Trenton, NJ07-2014
Healthcare Technician Certification - Healthcare
Mercer County Technical Schools
Hamilton, NJ06-2008
Medical Assistant Certification - Medical Assisting (Administrative & Clinical Comp)
Harrison Career Institute
Lawrence, NJ05-2001
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- Event security
- Personnel screening
- General security
- First aid and CPR certified
Timeline
Lyft Delivery Driver
Walmart
06.2022 - Current
Security Officer Supervisor
Metro One Security
08.2021 - 10.2023
Private Duty Caregiver
Frances Cancro
01.2020 - Current
Security Officer
SSC Security
01.2016 - 12.2019
Patient Care Technician/Unit Secretary/Mental Health Technician
Princeton Health Care System/Princeton House
01.2006 - 06.2016
Security Officer Certification - Security Management/Public Safety
CDC SORA
Healthcare Technician Certification - Healthcare
Mercer County Technical Schools
Medical Assistant Certification - Medical Assisting (Administrative & Clinical Comp)
Harrison Career Institute