Tijah Mckinney

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
• Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
• Document Identification in a excel log to maintain organization and to analyze who enters and exits the building.

Receptionist assistant - January 2022 - April 2022

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Managed multiple tasks and met time-sensitive deadlines.
• Greeted numerous visitors.
• Managed multi-line telephone system and greeted claimants during office visits.
• Provided clerical support to company employees by copying, faxing, and filing documents.

Caregiver - April 2022 - June 2022

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted patients with self-administered medications.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Contributed to team objectives in fast-paced environment.
• Maintained records of inventory, that have been sold. Inventory that is needed. Inventory that is seasonal.