Tijai Shaw

• Processed incoming orders efficiently to ensure timely fulfillment and customer satisfaction.
• Managed inventory levels, maintaining accurate stock counts and minimizing discrepancies.
• Assisted in training new staff on operational procedures and safety regulations.
• Utilized inventory management software to track shipments and update order statuses accurately.
• Provided exceptional customer service to internal and external customers.

Provide excellent member service by efficiently processing purchases, collecting payments, handling returns, and assisting with order packing, while also managing front end cleanliness, restocking supplies, and retrieving carts all to ensure a smooth shopping experience.

• Trained new cashiers on checkout procedures and customer service standards.
• Greeted customers entering store and responded promptly to customer needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.