Tijana Jones
Liberty Hill,TX
Summary
Results driven sales, marketing, and customer experience professional with a strong background in real estate, hospitality, and professional photography. Proven success in client relations, negotiation, strategic marketing, and mentoring more than 120 agents. Brings a unique combination of high level service, visual branding, relationship building, and the ability to create memorable customer experiences.
Overview
5
5
Languages
17
17
years of professional experience
Work History
Real Estate Agent
EXP Realty
Austin, TX
09.2024 - Current
- I am a mentor for my group. My group consists of 120+ agents
- Facilitate smooth closing transactions, coordinating between buyers, sellers, and legal representatives
- Leverage social media platforms to promote listings, reaching broader audience and generating leads
- Provide clients with detailed comparative market analyses, helping them understand property values and make strategic decisions
- Tailored communication style to meet diverse client needs, building trust and rapport
- Implement targeted marketing campaigns for luxury properties, attracting high net worth individuals
- Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
- Ensure highest level of client satisfaction
Real Estate Agent
Kuper Sotheby's International Realty
Austin, TX
02.2024 - 09.2024
- Maintained highest level of client satisfaction as demonstrated in earlier real estate roles
- Engaged with luxury focused customers
- Ultimately recognized that clients prioritize value over name and switched back to eXp realty
Real Estate Agent
EXP Realty
Williston, ND
09.2020 - 02.2024
- Was number 1 agent in the entire state of North Dakota 4 years in a row
- Developed marketing materials utilizing digital platforms to increase property visibility
- Built strong relationships with clients through effective communication and follow up
- Coordinated open houses, attracting potential buyers and generating leads
- Advised clients on real estate investments, fostering informed decision making
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times
Real Estate Agent
REMAX Bakken Realty
Williston, ND
10.2018 - 09.2020
- Facilitated property showings, enhancing client engagement and satisfaction
- Negotiated contracts to ensure favorable terms for buyers and sellers
- Conducted market analysis to determine competitive pricing strategies
- Developed marketing materials utilizing digital platforms to increase property visibility
- Became a number 1 agent in the city, and state within 2 years!
Server/Team Leader
Outlaws Bar and Grill
Williston, ND
02.2014 - 08.2016
- Provided exceptional customer service in a fast paced environment, enhancing guest satisfaction
- Processed orders accurately using POS systems, ensuring timely delivery of food and beverages
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere
- Collaborated with kitchen staff to ensure efficient communication and timely meal preparation
- Assisted in training new servers on menu items and service protocols, fostering team development
- Upsold menu items and specials, increasing overall sales through effective customer engagement
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Trained new staff on menu knowledge and service protocols, raising team's overall performance
- Facilitated team oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations
Photographer
Tijana Lastra Photography
Carlsbad, NM
01.2010 - 12.2013
- Captured high quality images for diverse client needs, including families, events, motorsports
- Developed creative concepts for photoshoots, aligning with client visions and project goals.
- Managed post production processes, utilizing editing software to refine image quality and presentation.
- Digitally edited photos to enhance appearance
- Established strong relationships with clients, ensuring satisfaction through effective communication and collaboration.
Education
Bachelor of Science - Hotel, Restaurant And Tourism Management
New Mexico State University
Las Cruces, NM05.2011
Associate of Science - Business Administration
New Mexico State University
Las Cruces, NM05.2011
Skills
- Effective organizational skills
- Strong collaboration skills
- Consistent professional conduct
- Skilled negotiator
- Skilled in developing marketing strategies
- Visual creativity
- Collaborate effectively in teams
- Fluent in five languages
Accomplishments
- Completed and closed over 500 successful real estate transactions.
- Ranked in the top 1.5% of agents in the U.S. 5 years in a row and counting
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Bosnian
Native or Bilingual
Montenegrin
Native or Bilingual
Interests
Creative Marketing & Advertising
Motorsports & Automotive culture
Hospitality & Guest Experiences
Photography & Visual Storytelling
Events & Community Engagement
Luxury Lifestyle & Design Trends
Fashion
Travelling
Timeline
Real Estate Agent
EXP Realty
09.2024 - Current
Real Estate Agent
Kuper Sotheby's International Realty
02.2024 - 09.2024
Real Estate Agent
EXP Realty
09.2020 - 02.2024
Real Estate Agent
REMAX Bakken Realty
10.2018 - 09.2020
Server/Team Leader
Outlaws Bar and Grill
02.2014 - 08.2016
Photographer
Tijana Lastra Photography
01.2010 - 12.2013
Bachelor of Science - Hotel, Restaurant And Tourism Management
New Mexico State University
Associate of Science - Business Administration
New Mexico State University