Summary
Overview
Work History
Education
Skills
Training
Languages
Timeline
Generic

Tijenae WAFFORD

Mesquite

Summary

Personable and detail-focused professional with strong aptitude for client relationship management and financial advisory. Proficient in financial product knowledge and sales techniques, combining these with exceptional problem-solving abilities. Committed to driving client satisfaction and contributing to organizational growth through tailored financial solutions.

Overview

5
5
years of professional experience

Work History

Senior Personal Banker

First National Bank Texas
12.2022 - 12.2024
  • Counted, verified and handled bank deposits and armored car transactions..
  • Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.
  • Collaborated with branch team members to ensure seamless execution of daily operations and optimal customer experience.
  • Assisted in developing and implementing branch sales goals, motivating team members to achieve targets and drive business growth.
  • Counted, verified and handled bank deposits and armored car transactions.

Cashier

Walmart
08.2021 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

HOME HEALTH CARE AIDE

Lakeshore Home Healthcare
08.2019 - 01.2022
  • Improved patient well-being by providing compassionate and attentive personal care services.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
  • Managed complex medication schedules accurately, ensuring proper administration according to physician instructions.

Education

High School -

South Oak Cliff HIghSchool
05-2019

Skills

  • Financial planning
  • Customer service
  • Attention to detail
  • Customer satisfaction
  • Verbal and written communication
  • Cash handling
  • Relationship building
  • Professional appearance

Training

8 week bank training course, 01/2023

Languages

English
Full Professional

Timeline

Senior Personal Banker

First National Bank Texas
12.2022 - 12.2024

Cashier

Walmart
08.2021 - 11.2022

HOME HEALTH CARE AIDE

Lakeshore Home Healthcare
08.2019 - 01.2022

High School -

South Oak Cliff HIghSchool

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Tijenae WAFFORD