Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tikeshia Lee

Atlanta,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Cold Kitchen Slicer

Newrest
04.2023 - Current
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Perform food preparation processes: marinating, seasoning, chopping, dicing, cutting, and slicing.
  • Adhering to high standards regarding food preparation, cleaning and sanitation
  • Anticipating and reacting to other departments requests
  • Be able to adapt to changing priorities with a sense of urgency

Boars Head Crew Member- Atlanta Airport

Paradies Lagardere
02.2022 - 02.2023
  • Took orders, and collected payments from airport staff and customers.
  • Maintaining cleanliness and appearance of kiosk and products.
  • Help and assist crew members as needed.

Chick Fil a Crew Member Atlanta Airport

Paradies Lagardere
02.2022 - 02.2023
  • Worked front counter greeting customers, taking orders, and collecting payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Customer Service Representative

Donnelly Communications
02.2015 - 10.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Detailed payment options and explained price, receipt and billing details to customers.

Education

Associate of Science - Dental Assisting

Anthem Collage
Atlanta, Ga
03.2015

Skills

  • Good Listening Skills
  • Clear Communication
  • Patient
  • Attentive
  • Ability to use Positive Language
  • Ability to Handle Surprises
  • Time Management
  • Hospitality

Timeline

Cold Kitchen Slicer

Newrest
04.2023 - Current

Boars Head Crew Member- Atlanta Airport

Paradies Lagardere
02.2022 - 02.2023

Chick Fil a Crew Member Atlanta Airport

Paradies Lagardere
02.2022 - 02.2023

Customer Service Representative

Donnelly Communications
02.2015 - 10.2021

Associate of Science - Dental Assisting

Anthem Collage

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Tikeshia Lee