TIKILA HARDEN
North Lauderdale,FL
Summary
Achieved high levels of customer satisfaction by delivering quality service through proficient communication and problem-solving skills. Enhanced operational efficiency by supporting key administrative tasks. Fostered a positive team environment that encouraged collaboration and motivation among team members.
Overview
10
10
years of professional experience
Work History
Warehouse Associate
Scholastic Incorporated
Pompano Beach, FL
08.2022 - Current
- Demonstrate proficiency and effectiveness in functions of WA - Level I, including fair production, returns, fulfillment of customer orders, scanner, replenishment, corrugate assembly, truck unload, pulling restocks, pricing, repacking, and replenishment put away
- Consistently meet minimum required production, accuracy, and quality standards for all work performed
- Follow all safety policies, processes, and procedures
- Ensure work area is neat, clean, safe, and organized
- May operate motorized pallet jacks upon successful completion of the SBF powered equipment program
- At any time may work on temporary projects associated with other position descriptions as part of individual and team development
- Plans and prioritizes work to manage time effectively and accomplish assigned tasks
- Recording details of all work tasks performed accurately and completely
- Maintain a professional and positive relationship with all coworkers and customers
- Maintain compliance with drug and alcohol-free policy
Packer
Protano’s Bakery
Hollywood, FL
03.2021 - 06.2022
- Packing all customer purchases professionally and appropriately to avoid damaged goods.
- Receiving and recording products by quantity specified in the work order.
- Retrieve the items needed from the inventory.
- Label packages with product information.
- Pack securely and set out for shipping.
- Pull defective products.
- Stock station with packaging materials.
Warehouse Associate
KB International
Hollywood, FL
11.2019 - 10.2020
- Labeling inventory for sales.
- Unassisted heavy lifting up to 50lbs.
- Inspected inventory for defects and damages.
- Communicating errors to relevant parties.
- Routine cleaning duties, maintain safety regulations and compliances.
Cashier
Dunkin Donuts
Dania Beach, FL
02.2017 - 02.2019
- Taking and processing orders.
- Received payments and provided necessary change.
- Regular routine cleaning of the entire store.
- Kept all coolers stocked and cleaned at all times.
- Cooked and prepared food orders.
- Assisted with baking of special requested donut orders.
Cashier Team Lead
Brooklyn Water Bagels
Fort Lauderdale, FL
11.2015 - 01.2017
- Assisted with food and drink prep.
- Processed orders, received payments, bagged and delivered all food orders.
- Washed dishes kept restaurant and bathroom cleaned at all times.
- Trained workers in food preparation, service and sanitation.
- Assisted with baking and dough preparation.
Education
High School - undefined
Boyd Anderson High School
Lauderdale Lakes, FL06.2006
Skills
- Oversaw the lifting and transportation of heavy materials to enhance team operations Promoted a safe and organized work environment during physical tasks Coordinated with colleagues to optimize efficiency in heavy lifting assignments
- Developed and maintained collaborative team dynamics to enhance productivity and morale
- Managed food production workflows to uphold high standards of quality and efficiency
- Managed packaging processes to guarantee compliance with quality regulations and maintain product integrity
- Executed food preparation protocols to guarantee timely delivery of meals
- Leveraged extensive industry experience spanning over 10 years to enhance operational effectiveness
- Executed order picking processes to enhance efficiency in meeting customer demands
- Utilized strong verbal and written communication skills to foster effective teamwork and collaboration
- Oversaw processing of incoming shipments and organization of inventory Collaborated with team to prepare outgoing shipments and achieve timely delivery Maintained precise records of received and dispatched goods to enhance operational efficiency
- Managed logistics operations and inventory oversight to ensure efficient warehouse functionality
Timeline
Warehouse Associate
Scholastic Incorporated
08.2022 - Current
Packer
Protano’s Bakery
03.2021 - 06.2022
Warehouse Associate
KB International
11.2019 - 10.2020
Cashier
Dunkin Donuts
02.2017 - 02.2019
Cashier Team Lead
Brooklyn Water Bagels
11.2015 - 01.2017
High School - undefined
Boyd Anderson High School