Tiku Njovu
Lowell,MA
Summary
Compassionate Direct Support Professional with expertise in client advocacy, behavioral management, and crisis intervention. Proven ability to implement personalized care plans that enhance client independence and quality of life.
Experienced professional specializing in client support and behavioral management. Committed to fostering independence and enhancing well-being through tailored care plans and effective teamwork. Ready to leverage expertise to promote client advocacy and improved quality of life.
Offering strong foundation in compassionate care and readiness to learn and grow in this field. Brings understanding of importance of individualized support and ability to quickly acquire new skills essential for role. Ready to use and develop communication and problem-solving abilities in any role.
Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Profesional
Sevenhills
Tewksbury, MA
10.2022 - Current
- Provided compassionate support to individuals with developmental disabilities in daily living activities.
- Assisted clients in achieving personal goals through tailored care plans and positive reinforcement.
- Facilitated communication between clients and families, enhancing understanding of individual needs.
- Monitored client progress and documented observations to ensure adherence to care protocols.
- Provided individualized support to clients, promoting independence and enhancing quality of life.
- Assisted in developing and implementing personalized care plans tailored to client needs.
- Monitored client progress, documenting changes and reporting concerns to appropriate team members.
- Trained new staff on best practices for direct support and client engagement techniques.
- Advocated for clients' rights and preferences, ensuring their voices were heard in decision-making processes.
- Implemented safety protocols, maintaining a secure environment for both clients and staff members.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Direct Support Professional
Needs Center
Tewksbury, MA
09.2025 - 03.2026
- Monitored client progress and reported observations to multidisciplinary teams, facilitating effective communication and care adjustments.
- Implemented behavioral interventions based on established protocols, improving client engagement and overall well-being.
- Coordinated recreational activities that encouraged social interaction and skill development among clients, fostering community connections.
- Trained new staff on best practices for client support and safety procedures, promoting a culture of continuous improvement.
- Advocated for clients' needs within the community, strengthening resources and access to essential services.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Residential Care Assistant
Arbors Assisted Living
Dracut, MA
05.2023 - 03.2024
- Assisted residents with daily living activities, enhancing comfort and independence.
- Monitored and documented resident health and behavior changes accurately.
- Collaborated with healthcare professionals to implement individualized care plans.
- Facilitated engaging recreational activities, promoting social interaction among residents.
- Provided emotional support to residents, fostering positive relationships and trust.
- Streamlined communication between families and care teams to enhance resident well-being.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Attended continuing training sessions on any techniques and methods.
- Directed resident setback incident reports to appropriate treatment team personnel for remediation.
- Aided residents in completing daily routines of care and activities.
- Supervised group therapy sessions, maintaining compliance with therapeutic goals.
- Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.
- Observed and documented resident progress, reporting recorded metrics to house manager.
- Obtained and confirmed individual treatment plans for each resident, monitoring subsequent service provision to verify compliance.
Education
High School Diploma -
Lowell High School
Lowell, MA03-2018
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Patient care
- Disability awareness
- Client transportation
- ADL support
- Goal setting
- Team collaboration
- Social skills development
- Recreational activities
- Crisis management
- Patient management
- Progress documentation
- Safety monitoring
- Patient assessments
- Care plan management
- Patient education
- Indirect patient care
Certification
- DCA - Direct Care Aide
- PCA - Personal Care Aide
- CMA - Certified Medical Assistant
Timeline
Direct Support Professional
Needs Center
09.2025 - 03.2026
Residential Care Assistant
Arbors Assisted Living
05.2023 - 03.2024
Direct Support Profesional
Sevenhills
10.2022 - Current
High School Diploma -
Lowell High School