Tilesa Tialino
Parallon-St. Mark & Lone Peak Hospital
Sandy,UT
16
years of professional experience
Results-driven Health Information Management Director with expertise in HIPAA compliance and privacy program management. Strong focus on team building and quality improvement, fostering a culture of compliance and excellence in healthcare information management.
Work History
Health Information Management Director and FPO
11 Years 1 Month- Acted as the Facility Privacy Officer (FPO) for both St. Mark and Lone Peak Hospitals, ensuring compliance with privacy laws and regulations, privacy policies, and safeguarding sensitive information.
- Oversee compliance with health information regulations, ensuring adherence to HIPAA standards across all facility units by building a strong Privacy program. Present HIPAA education at new employee orientations, daily updates at safety huddles and unit staff meetings
- Collaborated with the Privacy team to enter investigations and documentation in the Privacy portal.
- Directed implementation of electronic health record systems to enhance data accuracy and accessibility via Epic upgrades and system improvements
- Collaborated with clinical teams to optimize patient data workflows and improve documentation processes. Assist the clinical teams to ensure declined verbal orders are reviewed and resolved timely
- Recruited and trained talented individuals bringing their best experience and set skills to improve HIM standard of processes
- Manage and mentor teams of HIM professionals, fostering growth and development opportunities by ongoing training, Healthstream courses and employee rounding
- Played an instrumental role in achieving successful accreditation during JACHO 2026, in assisting the Quality team by ensuring Informed consents, and Behavior Unit (BHU) documentations are signed and scanned timely. Work closely with the Quality team to ensure compliance by participating in daily tracers
- Conducted and participated in regular inpatient/outpatient audits, State birth certificate audits on health information systems to ensure data integrity, accuracy, and compliance with regulations, and assist physicians complete History & Physicals, and Operative/Procedure notes within 24 hours post-op
HIM Specialist
1 Year 3 Months- Birth Clerk-Assist parents complete worksheets to ensure accuracy, timely processing for birth certificate completion
- HIM Specialist-Assist patients with medical record releases via phone calls or in person
- Collect charts, prepare for scanning
- Worked in the UNB tool to ensure documentations are available in patients charts, prepare accounts for coding, billing and reimbursement
- Contacted physicians to complete charts/documentations
- Analyzed patient feedback to identify areas for service improvement and implement corrective measures
Registrar
3 Years 10 Months- Greet and register patients for surgical procedures or outpatient services
- Oversaw scheduling of appointments, optimizing workflow to enhance departmental efficiency
- Trained new registrars on hospital systems and procedures, fostering a collaborative work environment. Trained staff members to register when Lone Peak Hospital was opened August 2013
- Led initiatives to improve registration accuracy, decrease errors at Main registration and the ER
- Epic Super user at Epic GoLive February 2013
Education
Bachelor of Science - Health Administration
Skills
HIPAA compliance
Data governance
Talent development
Cross-functional collaboration
Team building
Data analysis
Problem solving
Attention to detail
Time management
Multitasking
Timeline
Health Information Management Director and FPO
Parallon-St. Mark & Lone Peak Hospital
09.2015 - CurrentRead More
HIM Specialist
Parallon-St. Mark's Hospital
05.2014 - 08.2015Read More
Registrar
Parallon-St. Mark's Hospital
07.2010 - 05.2014Read More
Western Governors University
Bachelor of Science from Health Administration
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