Summary
Overview
Work History
Education
Skills
Meticulous Cleaner
Timeline
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Tiliatha Turner

Tiliatha Turner

Cleaner
Plano,TX

Summary

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Effective at working independently to manage cleaning needs in all areas. Reliable, honest and skilled in maintaining clean and orderly interior and exterior spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Independent Insurance Agent

Department Of Insurance
Plano, TX
01.2023 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Met with customers to provide information about available products and policies.

DSP Delivery Driver (Amazon)

Micaramy Logistics LLC
Frisco, TX
03.2022 - 12.2022
  • Loaded and secured goods into van in order of delivery destination.
  • Prepared and coordinated up to 200 delivery stops each day.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed delivery paperwork and daily logs in full via the flex and e-mentor app.

Icare Agent

AXS
Dallas, TX
08.2019 - 04.2022
  • Obtained customer information via chat, emails, social media and answering phone calls.
  • Advised customers about new products and assisted customers in determining the best product for their needs.
  • Maintained comprehensive product and service knowledge for accurate, informative customer advice.
  • De-escalated and resolved customer complaints with polite and professional service.
  • Handled and promptly resolved customer complaints to maintain professional relationships.

Cashier/Janitorial Cleaner

Aldi Foods
Frisco, TX
02.2017 - 01.2019
  • Among the fastest cashiers comparatively.
  • Trained and coached new team members in cashiering, stocking and cleaning responsibilities.
  • Cleaned, stocked and sanitized and mopped restroom and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Cleaned breakroom refrigerator, microwave, eating area, and mopped floors; washed up any dishes in the sink.
  • Cleaned windows, mirrors and other surfaces to maintain professional appearance.
  • Emptied refrigerator and trashcans and transported waste to outside dumpsters.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Projected friendly and positive image in interaction with guests, and management while building trusting and supportive relationships with other team members.

Education

Associate of Arts - Psycgology

Moraine Valley Community College
Palos Hills, IL
01.2013 - 01.2014

Associate of Arts - Cognitive Psychology

Collin County Community College District
Plano, TX
10.2014 - Current

Skills

Life insurance

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Meticulous Cleaner

I pride myself on my cleaning habits. I put myself in the customers place and notice even the smallest details which is why I am so meticulous in my work.

Timeline

Independent Insurance Agent

Department Of Insurance
01.2023 - Current

DSP Delivery Driver (Amazon)

Micaramy Logistics LLC
03.2022 - 12.2022

Icare Agent

AXS
08.2019 - 04.2022

Cashier/Janitorial Cleaner

Aldi Foods
02.2017 - 01.2019

Associate of Arts - Cognitive Psychology

Collin County Community College District
10.2014 - Current

Associate of Arts - Psycgology

Moraine Valley Community College
01.2013 - 01.2014

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