Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tilissa Fitchett

Perry,FL

Summary

Dedicated Security Officer with extensive experience at Allied Universal Security Services, skilled in incident reporting and conflict resolution. Proven track record of enhancing safety protocols and reducing security breaches through vigilant surveillance and effective communication. First aid certified, demonstrating a commitment to emergency response and superior customer service in high-pressure environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

Superpufft
08.2024 - 06.2025
  • Monitored premises to ensure safety and security of property and personnel.
  • Conducted routine patrols to identify and address potential security threats.
  • Assisted in responding to emergencies, providing first aid when necessary.
  • Supported access control procedures by verifying identification of individuals entering facilities.
  • Collaborated with law enforcement during incidents for efficient resolution.
  • Maintained accurate logs of daily activities, incidents, and observations.
  • Participated in training sessions to enhance knowledge of safety protocols and emergency response procedures.
  • Reported suspicious activities promptly to maintain a secure environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Field Agent

Lifewireless
01.2023 - 02.2024
  • Monitored premises to ensure safety and security of property and personnel.
  • Conducted routine patrols to identify and address potential security threats.
  • Assisted in responding to emergencies, providing first aid when necessary.
  • Supported access control procedures by verifying identification of individuals entering facilities.
  • Collaborated with law enforcement during incidents for efficient resolution.
  • Maintained accurate logs of daily activities, incidents, and observations.
  • Participated in training sessions to enhance knowledge of safety protocols and emergency response procedures.
  • Reported suspicious activities promptly to maintain a secure environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Security Officer

Allied Universal Security Services
01.2022 - 01.2023
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Supported access control procedures by verifying identification of individuals entering facilities.
  • Monitored premises to ensure safety and security of property and personnel.
  • Collaborated with law enforcement during incidents for efficient resolution.
  • Maintained accurate logs of daily activities, incidents, and observations.
  • Participated in training sessions to enhance knowledge of safety protocols and emergency response procedures.
  • Reported suspicious activities promptly to maintain a secure environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Correctional Officer

Department of Corrections
01.2020 - 11.2021
  • Enforced facility rules and regulations to maintain order and safety among inmates.
  • Conducted regular security checks to identify potential hazards and ensure compliance with safety protocols.
  • Supervised inmate activities, facilitating safe engagement in recreational programs and work assignments.
  • Collaborated with team members to develop strategies for conflict resolution and behavioral management.
  • Monitored inmate behavior, documenting incidents for further review and action by supervisory staff.
  • Responded promptly to emergencies, employing de-escalation techniques to resolve conflicts effectively.
  • Participated in training sessions to enhance skills in crisis intervention and effective communication strategies.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Supervised inmates during meals, recreation and other activities.
  • Documented inmate behavior and activities in logbooks.

Walmart Associate

Walmart
06.2019 - 01.2020
  • Assisted in managing inventory levels to ensure product availability and minimize stockouts.
  • Executed daily tasks to maintain store presentation and compliance with company standards.
  • Collaborated with team members to streamline checkout processes, enhancing customer satisfaction.
  • Supported training initiatives for new associates, fostering a cohesive work environment.
  • Implemented merchandise replenishment strategies to optimize product placement and visibility.
  • Resolved customer inquiries promptly, contributing to positive shopping experiences and loyalty.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Education

High School Diploma -

Taylor County High School
Perry, FL
05.2019

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Detail-oriented
  • Superior customer service
  • Physical fitness
  • Surveillance
  • Emergency response
  • Access control
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Conflict de-escalation
  • Conflict resolution techniques
  • Threat assessment
  • Law enforcement background
  • Hazardous materials response
  • Shift work experience
  • First aid and CPR certified
  • Premises patrol
  • Investigative skills
  • Fire safety training
  • Bomb threat procedures
  • Interior and exterior patrol
  • Work ethic
  • Workplace safety
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Security camera monitoring
  • Security protocols
  • First aid certified
  • ID verification
  • Emergency awareness
  • Reporting skills
  • Self-defense
  • De-escalation techniques
  • Inventory management
  • Warehouse management systems
  • Logistics
  • Heavy lifting

Certification

Class D unarmed Security license

Timeline

Security Officer

Superpufft
08.2024 - 06.2025

Field Agent

Lifewireless
01.2023 - 02.2024

Security Officer

Allied Universal Security Services
01.2022 - 01.2023

Correctional Officer

Department of Corrections
01.2020 - 11.2021

Walmart Associate

Walmart
06.2019 - 01.2020

High School Diploma -

Taylor County High School

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Tilissa Fitchett