Tillman M. Adkins
Huntington
Summary
Chief financial officer with proven expertise in managing financial operations, budgeting, and compliance. History of successfully directing complex projects and improving operational efficiency within healthcare environments. Strong leadership abilities promote collaboration among diverse teams to meet organizational objectives.
Overview
32
32
years of professional experience
Work History
Chief Financial Officer, Operations Manager
Mildred Mitchell-Bateman Hospital
Huntington
01.2022 - Current
- Oversees the financial operation of a 110-bed, adult, psychiatric hospital by performing the following duties personally or through subordinates, and assesses operation of MMBH.
- Oversees and directs budgeting, audit, tax, accounting, purchasing, and insurance activities for the hospital.
- Appraises the organization's financial position and issues periodic reports on the organization's budget.
- Analyzes, consolidates, and directs all cost accounting procedures.
- Directs and analyzes studies of general economic, business, and financial conditions and their impact on the organization's policies and operations.
- Analyzes operational issues impacting functional groups and the whole institution and determines their financial impact.
- Serves as an active member of various meetings and committees.
- Develops and recommends new procedures and approaches to the delivery of services to patients and the linkage with other (internal and external) direct care providers and support organizations.
- Provided information to department managers to enhance the effectiveness of direct patient care services and organizational operations.
- Monitors, measures and evaluates effectiveness of the delivery of services offered by MMBH and individual department staff.
- Formulates policies, programs, and schedules, based on knowledge of patient and organizational needs.
- Ensures the training of departmental personnel including new employees' orientation, on-the-job training, health and safety practices, management development, and adaptations to changes in policies, procedures, and technologies.
- Directs staff in providing and directing procedures and computer application systems necessary to maintain proper records and to afford adequate accounting controls and services.
- Established programs for guidance and professional development of subordinate staff and created policies and procedures.
- Ensured compliance with JC accreditation and CMS certification for acute psychiatric hospital under West Virginia Department of Health Facilities.
- Supervised various department directors, including Admissions, Security, and HIM/Med Records, ensuring effective operations and collaboration.
- Assists with the Planning, implementation of best practices, coordinates activities in a just culture.
- Prepares and disseminates memos and reports.
Director II, Performance Management
WVDOH
Charleston
01.2020 - 01.2022
- Led strategic planning and development for transportation infrastructure projects.
- Oversaw budget management and resource allocation for state road initiatives.
- Coordinated cross-departmental teams to ensure project alignment and efficiency.
- Led WV Highway performance-based reporting to ensure compliance and accuracy in data presentation.
Agency Manager
Hatfield Insurance Agency, LLC
Milton
01.2009 - 01.2020
- Oversaw daily operations for $10 million book of business, ensuring client satisfaction and operational efficiency.
- Developed and implemented strategic plans to enhance agency performance.
- Oversaw daily operations and team management at an insurance agency.
- Trained and mentored staff on insurance products and customer service skills.
Associate Agent
Hatfield Insurance Agency
Wayne
01.2008 - 01.2009
- Assisted clients in selecting appropriate insurance policies and coverage options.
- Processed new policy applications and renewals efficiently and accurately.
- Responded to client inquiries regarding claims and policy details promptly.
- Managed daily operations of satellite insurance agency to provide seamless service delivery.
Agency Manager
State Farm Insurance, Marsha Slater Agency
Barboursville
01.2001 - 01.2008
- Oversaw daily agency operations, ensuring effective management of $3 million book of business.
- Managed daily operations of insurance agency to ensure efficient workflow.
- Managed HR processes and business transactions, supporting operational efficiency for the Agent.
- Developed and implemented training programs for new staff members.
- Collaborated with clients to assess insurance needs and provide tailored solutions.
CSR
Nationwide Insurance, Jim Reynolds Agency
Wayne
01.1994 - 01.2001
- Assisted customers with policy inquiries and claims processing.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Provided detailed information on insurance products and coverage options.
- Sold and serviced comprehensive insurance solutions to meet client needs.
Manager
Structure
Barboursville
01.1994 - 01.1996
- Managed budgets, allocating resources effectively across multiple projects.
- Developed strategies to enhance operational efficiency and reduce costs.
- Led team to ensure project completion within deadlines and specifications.
- Hired and trained retail sales employees to enhance customer service and sales performance.
Education
B.S. - Computer Science and Software Development, English and Print Journalism
Marshall University
Huntington12-1999
Skills
- Project management expertise
- Leadership and team collaboration
- Organizational skills
- Detail-oriented problem solving
- Financial analysis
- Budget management
- Cost accounting
- Financial strategy
Relevant Experience
Received awards and recognitions for sales and superior service to clients., Created new and innovative ways of selling to clients., Directed recruitment and retention of all clients and staff., Trained, supervised and evaluated staff, trained improvement management skills., Resulted in multilateral staff achievement of work objectives., Managed and developed over 50 community events., Successfully refined and implemented new projects.
Professional Memberships
ACHE, Member
Timeline
Chief Financial Officer, Operations Manager
Mildred Mitchell-Bateman Hospital
01.2022 - Current
Director II, Performance Management
WVDOH
01.2020 - 01.2022
Agency Manager
Hatfield Insurance Agency, LLC
01.2009 - 01.2020
Associate Agent
Hatfield Insurance Agency
01.2008 - 01.2009
Agency Manager
State Farm Insurance, Marsha Slater Agency
01.2001 - 01.2008
CSR
Nationwide Insurance, Jim Reynolds Agency
01.1994 - 01.2001
Manager
Structure
01.1994 - 01.1996
B.S. - Computer Science and Software Development, English and Print Journalism
Marshall University