Tilottoma Barua
ALEXANDRIA,VA
Summary
Dynamic professional with extensive experience in commercial lending and team leadership. Skilled in mentoring junior bankers and streamlining processes to improve operational efficiency. Committed to delivering exceptional client experiences through tailored financial solutions.
Overview
1
1
Language
7
7
years of professional experience
Work History
Senior Relationship Banker
M&T Bank
Woodbridge, VA
06.2021 - Current
- Cultivated and maintained relationships with clients to enhance customer satisfaction and loyalty.
- Analyzed client financial needs to recommend tailored banking solutions and services.
- Led team initiatives to streamline processes, improving operational efficiency and client experience.
- Mentored junior bankers on effective relationship-building techniques and compliance standards.
Branch Banker
Truist Bank
Fairfax, VA
09.2019 - 06.2021
- Provided exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Processed transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted in identifying customer needs, recommending appropriate banking products and services.
- Mentored junior staff on operational procedures and best practices for client interactions.
Education
BBA -
Strayer University
ARLINGTON,VA07-2025
Skills
- Cash flow analysis
- Loan origination
- Portfolio management
- Wealth management
- Cross-selling techniques
- Commercial lending
- Credit risk assessment
- Relationship building and management
- Teller support
- Financial services
- Loans
- Credit assessment
- Account closings
- Customer financing
- Account audits
- Teamwork and collaboration
Languages
Bengali
Timeline
Senior Relationship Banker
M&T Bank
06.2021 - Current
Branch Banker
Truist Bank
09.2019 - 06.2021
BBA -
Strayer University