Tim Anthony Griego
Richmond
Summary
A Client 1st and results-oriented Business Analyst & Sr., Network Services Manager with several years of experience in identifying and implementing process improvements, resulting in a 10% to 20% reduction in project delivery time. Skilled in developing and executing comprehensive network operations plans, resulting in a 90% success rate and a 10% increase in revenue. Proven track record in managing projects to implement new systems, resulting in significant cost savings and increasing customer satisfaction.
Overview
16
16
years of professional experience
Work History
Fiber Solutions Infrastructure Consultant
Ezee Fiber Texas
Houston
08.2025 - 12.2025
- Recommend fiber-optic infrastructure solutions from 1G to 100G to enhance network performance and reliability.
- Collaborated with clients to assess their specific connectivity needs and requirements.
- Participated in project meetings with internal teams or customers to discuss progress or resolve issue.
- Extensively researched unfamiliar products and technologies to learn how best to incorporate new options.
- Developed strategies for disaster recovery planning for critical applications.
Sr. Manager, National Operations
Meriplex Communications, LTD
Houston
05.2021 - 11.2023
- Developed a national scheduling process to manage Professional Services resources for executed MSAs.
- Scheduled IT Infrastructure & Service Delivery teams for Cloud & Security based engagements.
- Resolved Client issues when scheduled resources did not meet contractual SLAs.
- Escalation POC for scheduling conflicts between projects, service tickets, and escalations.
- Oversight Manager to support Area Market Director’s service ticket boards.
Sr. Manager, Sales Operations & Enablement
Meriplex Communications, LTD
Houston
11.2019 - 11.2023
- Developed sales processes for Nationwide Strategic Sales Consultants and Market-based Account Executives for new logo revenue attainment and existing customer base for net-new revenue growth.
- Managed Sales KPIs and Quota Attainment revenue targets for senior sales management and executive team, including weekly revenue reports and (OBRs) - Quarterly Business Reviews - and maintenance of CRM sales dashboards.
- On-boarded New Strategic Sales Consultants and Account Executives, including Weekly sales and solutions based training sessions.
- Escalation POC and resolution intermediary for sale commission disputes and remediation.
- Designated sales management POC for new acquisition targets and post-sales on-boarding.
National/Strategic Account Director
FiberLight, LLC
Houston
09.2017 - 09.2019
- Developed new business opportunities by providing premier fiber-based solutions including Dedicated Internet Access, Ethernet P2P, Wavelengths, IP, SONET and Dark Fiber as a Service optical transport and strategic network design services to f2000 clients including Data Centers, Small Cell providers, and WISPs based in the Houston Metro area and South Texas.
- Clients included Baker Hughes a GE Company, BHP Billiton, CyrusOne Data Centers, Infrastructure Networks, Netrality Properties Data Centers, Oceaneering International, Rigstar Industrial Telecom USA, Schlumberger, SkyBox Data Centers, SM Energy, Texas Disposal Systems, TexVoIP Communications, and WorleyParsons.
Strategic Account Director
Level 3 Communications, LLC
Houston
12.2015 - 05.2017
- Managed TBR (Total Billed Revenue) of $250K per month of clients’ provision on both wire and wireless communications solutions to enterprise accounts based in Houston, Texas.
- Maintained and Increased Service Revenue of over 115 % in 2016 & 2017 consisted of fixed and usage-based services.
- Respond to Global, National, Regional and Local RFPs requesting voice/data services including Broadband & Dedicated Internet Access, Cloud Solutions, Hybrid-WAN, MPLS-IP/VPN, SDN and VSAT solutions.
- Strategic clients include China National Petroleum Corporation, Schlumberger, Stewart Title, Total, Targa Resources, McKesson/US Oncology, Nabors and Worley Parsons.
Director of Sales & Marketing
ERF Wireless, Inc.
League City
01.2015 - 05.2015
- Developed and managed new business opportunities providing wireless broadband access solutions including Layer 2 Connectivity, Ultra-Wideband, and Wi-Fi/Wi-Max, 4G LTE and VSAT technologies for the energy industry in the Eagle Ford & Permian Basin.
- Led the Marketing and Sales Support of the Energy Broadband, Wireless Bundled Services Division, and Enterprise Network Services segments by offering related support services, including nomadic and fixed site terrestrial wireless broadband circuit connectivity to the wellsite; wellsite communications equipment rental; wellsite IT support services; wellsite IT services over broadband; network monitoring and maintenance.
- Developed market driven pricing plans for both new and existing clients to maintain customer satisfaction and revenue generation to increase ROI.
- Target accounts include Apache, Blackhawk-DataCom, Devon Energy, Energen Resources, NGL Water Solutions, Pioneer Natural Resources, QEP Resources, RL Signor, Whiting Petroleum and Urban Oil & Gas.
National Account Manager
FiberLight, LLC
Houston
05.2014 - 09.2014
- Developed new business opportunities by providing premier fiber-based solutions including Ethernet, Wavelengths, IP, SONET and Dark Fiber optical transport and strategic network design services to Enterprise clients based in the Houston Metro area and operating throughout Central/South/West Texas.
- Clients included Anadarko Petroleum Corp., Chevron, EP Energy, Energy Broadband Inc., Ganado Telephone Company / YK Communications, Service Corp. International, and Texas Energy Network.
National Account Director
NetVersant Solutions, LLC
Houston
09.2012 - 04.2014
- Developed new business opportunities by offering comprehensive and integrated telephony, electronic security, Carrier Services, Colocation/Data Center Solutions, IT infrastructure, and wireless convergence solutions to Government, Education, Enterprise, and Public Healthcare clients-based Nationwide.
- Maintained and Upgraded Legacy (Avaya/Nortel) client base to New IP platform and offer supporting maintenance agreements.
- Managed Strategic Alliance Partnerships with OEM’S and IT Consulting firms.
- Liaison to Senior Management to maintain carrier agreements with AT&T Integrated Services, Comcast Cable Business Services, Time Warner Cable Business Services and Windstream Hosted Solutions.
- Clients include American Red Cross, Baker Hughes, Bank of America Merchant Services, BP, Chevron, CCI-Castleton Commodities International, CBRE/CB Richard Ellis, City of Houston, Houston Texans, Layer 2 Communications, Lutheran Education Association of Houston, Methodist Hospital, Memorial Hermann Healthcare System, NFL Network, Texas Children’s’ Hospital and Universal Land Title.
Enterprise Account Manager-Metro-E Fiber
Comcast Business Services
Houston
01.2010 - 01.2012
- Responsible for maintenance, retention and up-selling Legacy customers with over 50 accounts and transitioned accounts to New Metro Ethernet platform.
- Trained team members on salesforce.com automation process and pre/post sale activities including service delivery.
- Clients included City of Galveston, City of Seabrook, ExpressJet/SkyWest Airlines, Houston Progressive Radiology, Memorial Hermann Healthcare Systems and Metro Transit Authority/Trans Core ITS.
- Two-year member of Comcast VP Elite Club-Top Monthly Performer 2010-2011.
Education
AT&T Management Executive Program -
AT&T National Sales Academy -
Bell System Technical Training Center -
Laramie County Community College -
Skills
- Analytical Skills
- Business Acumen
- CRM Proficiency
- Communications Skills
- Cross-Functional Collaboration
- Data Analysis
- Problem-Solving Abilities
- Project Management
- Salesforce Automation
- Statistical Knowledge
Technical Sales Training And Certification
- Avaya Unified Communications Certification (APSS)
- Avaya Certified Communication Networking Associate (ACA)
- Advanced Data Certification – Data, IP/DIA and VPN
- Comcast Fiber Sales Application Lab (MEF Certified Compliant)
- Diversity Training Certification
- ISO 9001 Quality Certification
- Level 3 Sales Connect Solutions Certification – CDN (Content Delivery Network), ESS (Enterprise Security Solutions), Internet, IP/VPN, Hybrid WAN, and Voice Complete Solutions
- Miller Heiman Certification – Strategic/Conceptual Selling and Large Account Management Process
- Network Data Center Certification – Collocation, Hosted Services, Managed Servers and IP/Cloud Technologies
Timeline
Fiber Solutions Infrastructure Consultant
Ezee Fiber Texas
08.2025 - 12.2025
Sr. Manager, National Operations
Meriplex Communications, LTD
05.2021 - 11.2023
Sr. Manager, Sales Operations & Enablement
Meriplex Communications, LTD
11.2019 - 11.2023
National/Strategic Account Director
FiberLight, LLC
09.2017 - 09.2019
Strategic Account Director
Level 3 Communications, LLC
12.2015 - 05.2017
Director of Sales & Marketing
ERF Wireless, Inc.
01.2015 - 05.2015
National Account Manager
FiberLight, LLC
05.2014 - 09.2014
National Account Director
NetVersant Solutions, LLC
09.2012 - 04.2014
Enterprise Account Manager-Metro-E Fiber
Comcast Business Services
01.2010 - 01.2012