Tim Cheney

• Negotiated and established strategic vendor partnerships to enhance product capabilities and expedite feature delivery.
• Defined AI product vision and roadmap, launching two AI-enabled products for enterprise research environments.
• Owned strategy and execution of AI product features using RAG-based retrieval and human-in-the-loop validation.
• Drove production deployment of AI across multiple product lines, transitioning from experimental to customer-facing features.
• Translated compliance and data governance requirements into actionable AI product specifications for enterprise deployment.
• Led enterprise discovery loops to assess AI utility and build trust across various customer implementations.
• Established success metrics for AI adoption, workflow automation impact, and user trust indicators.
• Collaborated with engineering and data science teams on retrieval tuning and evaluation loop design for reliable model outputs.

• Achieved over 110% of ARR and expansion targets across strategic enterprise accounts.
• Advised enterprise customers on digital transformation strategies and workflow architecture to align product capabilities with business needs.
• Collaborated with executive stakeholders in product engineering and commercial teams to drive enterprise adoption initiatives.
• Influenced product roadmap by gathering compliance and content-access requirements from global customers for strategic development.

• Developed and implemented tiered delivery model, reducing time-to-deliver by 80% while enhancing service levels.
• Achieved annual upsell targets exceeding 10% through effective revenue expansion strategies.
• Launched federated semantic search platform, unifying discovery across diverse research content ecosystems.
• Provided product design guidance to ensure alignment between enterprise workflows and platform capabilities across initiatives.

• Directed SaaS lifecycle platform GTM rollout, generating over $16 million in pipeline.
• Developed strategy for SaaS platform to enhance customer engagement and drive expansion.
• Facilitated multi-site adoption efforts to scale operations and improve collaboration across enterprise sales.

GPA: 4.0