Summary
Overview
Work History
Education
Skills
Timeline
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Tim Davis

Buena Vista,TN

Summary

Dynamic tech support and network administrator with a proven track record. Skilled in problem-solving and customer service, I excel in diagnosing technical issues and enhancing client relationships. My standards and emphasis on teamwork drive successful project outcomes, ensuring seamless operations in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Tech Support L2/QA

Master Technology Group
09.2023 - Current

Handling customer relationships, managing job sites and subcontractors, assisting in both remote and in person repairs. taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing hardware or software

Tower Climber

Process Cellular
10.2022 - 09.2023

installing, inspecting, and maintaining telecommunication equipment on cell towers, often at significant heights. This includes tasks like upgrading equipment, performing maintenance, and responding to emergencies

Foreman

Semper Fi Network Cabling
10.2020 - 10.2022

Installing various low voltage systems, including security alarms, fire alarms, network wiring, and audio-visual systems.

Network Administrator

United States Marine Corps
09.2013 - 10.2020

Network Administrator in the Marine Corps, is responsible for installing, operating, and maintaining local area networks (LANs) and wide area networks (WANs) to support command and control. Their duties encompass routing and switching configuration, cybersecurity measures, premise wiring, and network component installation. They also conduct fault analysis, circuit testing, and end-to-end troubleshooting, while ensuring network monitoring and quality of service

Education

Network System Admin -

United States Marine Corps University
Twentynine Palms, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Integrity, discipline

Timeline

Tech Support L2/QA

Master Technology Group
09.2023 - Current

Tower Climber

Process Cellular
10.2022 - 09.2023

Foreman

Semper Fi Network Cabling
10.2020 - 10.2022

Network Administrator

United States Marine Corps
09.2013 - 10.2020

Network System Admin -

United States Marine Corps University