Tim Dike
Aliso Viejo,CA
Summary
Experienced SMB Account Manager driven to lead sales teams to achieve record-setting revenue gains. I am a positive, upbeat, and ambitious person that is determined to thrive in an ever changing environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Account Manager SMB SLS
Verizon Wireless
Huntington Beach, CA/ Cerritos CA
09.2022 - Current
- Monitored account performance metrics, identifying areas requiring improvement or optimization.
- Increased client satisfaction by effectively addressing and resolving account-related issues.
- Facilitated regular client meetings to review progress updates and address any concerns or inquiries proactively.
- Delivered tailored presentations to prospective clients, showcasing products and services that addressed their unique needs.
- Designed customized sales proposals based on thorough analysis of client needs and expectations.
Small Business Manager
Victra
Irvine, CA
06.2021 - Current
- Close B2B sales inside and outside Verizon Retail locations
- Aquire and maintain new customers from lead generation
- Conduct all aspects of the sales process including setting appointments, generating proposals, and closing sales leads
- Manage all business deals from 11 Verizon retail stores in Orange county
Business Telesales
Verizon Wireless
Aliso Viejo , CA
10.2020 - 05.2021
- Received incoming calls from Verizon Customers, helping them by providing different Verizon solutions to grow and better there business.
SMB Specialist
Verizon Wireless
Laguna Niguel, CA
01.2019 - 09.2020
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
Solutions Specialist
Verizon Wireless
Irvine, Ca
07.2014 - 12.2018
- As a Verizon Wireless Solution Specialist, I used outstanding sales expertise, passion for VZW technology and customer interaction skills to create the ultimate in-store experience.
Education
Real Estate License - Real Estate
Realty Institute
San Bernardino, Ca1999
Honorable Discharge
US Navy
05.1998
High School Diploma -
Bloomington High School
Bloomington, Ca1994
Skills
Persuasive negotiator
Excellent work ethic
Energetic and driven
Excellent communication skills
Goal Oriented
Accomplishments
- Southern California Business Manager of the Month. Victra Authorized Retail Stores
- 2019 Presents Cabinet Honors
- 3 time Winners Circle recipient
- Number 1 Overall Solutions Specialist in California Quarter 2 2016
- Number 1 Overall Solutions Specialist in 2015 For District
Certification
- Licensed Realtor
Timeline
Business Account Manager SMB SLS
Verizon Wireless
09.2022 - Current
Small Business Manager
Victra
06.2021 - Current
Business Telesales
Verizon Wireless
10.2020 - 05.2021
SMB Specialist
Verizon Wireless
01.2019 - 09.2020
Solutions Specialist
Verizon Wireless
07.2014 - 12.2018
Real Estate License - Real Estate
Realty Institute
Honorable Discharge
US Navy
High School Diploma -
Bloomington High School