Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Tim Hilliard

Tim Hilliard

Galveston,TX

Summary

Knowledgeable security manager/owner with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.

Overview

8
8
years of professional experience

Work History

Owner

1st Responders Protection Agency, LLC
02.2022 - 11.2024

Implemented business strategies, increasing revenue, and effectively targeting new markets.

  • Interacted well with customers to build connections and nurture relationships.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Negotiated contracts with security vendors, securing high-quality services and equipment within budget constraints.
  • Conducted background checks and security clearances for new hires, maintaining trustworthy workforce.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.

Owner

Crime Shield Protection Officers, LLC
07.2016 - 02.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with my clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Kept team compliant with security protocols and appearance standards.

Education

Harris County Sheriff’s Office

NRA BASIC FIREARMS INSTRUCTOR COURSE

Associate of Arts - Criminal Justice- Government Laws

Liberty University
Lynchburg, VA
12-2016

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Hiring and staffing
  • Incident reports
  • Emergency response
  • File and records management
  • Active shooter training
  • Physical restraint training
  • Firearms training
  • Facility patrols

Timeline

Owner

1st Responders Protection Agency, LLC
02.2022 - 11.2024

Owner

Crime Shield Protection Officers, LLC
07.2016 - 02.2022

Harris County Sheriff’s Office

NRA BASIC FIREARMS INSTRUCTOR COURSE

Associate of Arts - Criminal Justice- Government Laws

Liberty University
Tim Hilliard