Tim Horn
Arlington
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dedicated automotive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Used Vehicle Director
Metro Mazda
06.2021 - Current
- Managed daily operations while overseeing all aspects of the used vehicle department productivity.
- Launched staff engagement meetings to help the growth of all departments in our store.
- Evaluated employee performance objectively using established metrics, and coached two employees to promotion to our current management team.
- Trained and guided team members to maintain high productivity and performance metrics.
Used Vehicle Director
Friendly Chevrolet
01.2021 - 05.2021
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline sales team.
Used Vehicle Director
Bob Stallings Hyundai
05.2017 - 11.2020
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
General Manager
South Texas Nissan Of Victoria
02.2016 - 03.2017
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed and implemented strategies to increase sales and profitability.
General Sales Manager
Courtesy Nissan
05.2015 - 01.2016
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Collaborated with cross-functional teams to develop innovative product offerings that catered to diverse customer needs.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Sales Manager/General Sales Manager
Clay Cooley Nissan
05.2011 - 03.2015
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Established and cultivated solid business relationships with new or existing customers.
Sales Person/ Sales Manager / Business Manager
Trophy Nissan
05.1999 - 04.2011
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Education
High School Diploma -
Sunset High School
Dallas, TX05.1995
Skills
- Sales Coaching
- Creativity and Innovation
- Employee reviews
- P&L Management
- Financial Reporting
- Customer Service
- Employee Motivation
- Business Development
- Training Management
- Performance Improvement
- Price Structuring
- Sales Tracking
Timeline
Used Vehicle Director
Metro Mazda
06.2021 - Current
Used Vehicle Director
Friendly Chevrolet
01.2021 - 05.2021
Used Vehicle Director
Bob Stallings Hyundai
05.2017 - 11.2020
General Manager
South Texas Nissan Of Victoria
02.2016 - 03.2017
General Sales Manager
Courtesy Nissan
05.2015 - 01.2016
Sales Manager/General Sales Manager
Clay Cooley Nissan
05.2011 - 03.2015
Sales Person/ Sales Manager / Business Manager
Trophy Nissan
05.1999 - 04.2011
High School Diploma -
Sunset High School
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