Dynamic Team Leader with a proven track record at Renewal By Anderson, excelling in team motivation and performance improvement. Skilled in complex problem-solving and fostering collaboration.
Overview
38
38
years of professional experience
Work History
Team Leader
Renewal By Anderson
04.2022 - Current
Coordinated cross-functional collaboration to align team objectives with organizational goals.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Team Leader
DIRECTV
05.2017 - 04.2022
Led team in achieving operational targets and enhancing workflow efficiency.
Mentored junior staff, fostering professional development and skills enhancement.
Analyzed performance metrics to identify trends and inform strategic decision-making.
Regional Technical Manager
SkyTel
02.1997 - 05.2017
Led cross-functional teams to implement technical solutions across multiple regions.
Developed and executed training programs for technical staff, enhancing skill sets and productivity.
Analyzed regional performance metrics to identify areas for process improvement and operational efficiency.
Regional Technical Manager
American Paging
08.1994 - 02.1997
Led regional technical operations, optimizing service delivery and enhancing customer satisfaction.
Developed training programs for technical staff, improving team competency and operational efficiency.
Implemented strategic initiatives to streamline communication systems across multiple locations.
Coordinated cross-functional teams to resolve complex technical issues, ensuring timely solutions.
Technical Manager
American Paging
04.1991 - 08.1994
Led cross-functional teams to streamline technical project execution and enhance collaboration across departments.
Developed and implemented process improvements, resulting in increased operational efficiency and reduced project delivery times.
Managed technical resources, ensuring optimal allocation and utilization to meet project requirements effectively.
Mentored junior team members, fostering skill development and promoting knowledge sharing within the team.
Technician
American Paging
06.1987 - 04.1991
Operated and maintained paging systems to ensure optimal performance and reliability.
Diagnosed technical issues and implemented effective solutions to minimize downtime.
Collaborated with field technicians to streamline communication processes and enhance service delivery.
Provided training on equipment usage and troubleshooting techniques for new team members.