Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
28
28
years of professional experience
Work History
ASSISTANT GENERAL MANAGER
ImageFirst Healthcare Laundry Specialists
High Point, NC
05.2022 - Current
Manage Service Team.
Developed and implemented training programs for staff, enhancing team performance and service quality.
Oversaw inventory management systems, ensuring accurate tracking and availability of essential supplies.
Collaborated with senior leadership to strategize on business growth initiatives and operational enhancements.
Streamlined laundry processing operations, reducing turnaround time while maintaining high-quality service standards.
Analyzed performance metrics to identify areas for improvement and initiate process changes accordingly.
Fostered a culture of safety compliance among staff, leading to improved workplace conditions and reduced incidents.
Hire and train a management and service team.
Drive the company KPI's.
Retain and renew customers.
Manage P&L and build monthly and yearly budgets.
SERVICE DIRECTOR
Hamilton Linens / ImageFirst
01.2021 - 01.2022
Manage day to day operation of the service and product team.
Hire and train service and production team.
Sales. Build customer base.
Drive company KPI's.
BRANCH MANAGER
Aramark Uniforms
01.2012 - 01.2021
Manage day to day operation of the service and production team.
Hire and train service and product team.
Drive company KPI's.
ROUTE SALES REPRESENTATIVE
Aramark Uniforms
01.1998 - 01.2012
Service all customers on assigned route.
Manage customer inventories, add and remove wearers.
Meet sales quotas for new sales and direct sales.
Retain and renew customers.
Education
High School Diploma -
Riverdale High School
Fort Myers, FL
05-1994
Skills
Microsoft Proficient
Budgeting
Scheduling
Planning and Project Management
Sales
Communication
Profit & Loss
Recruiting
Change Management
Process Improvement
Strategic Planning
Management
Accomplishments
Top 10 RSR (Aramark)
5 time President Club qualifier (Aramark)
Help create management training class and company policies (Aramark)
Top 3 Market Center 2023 (ImageFirst)
4 year in a row over the HighFive target. (ImageFirst)
97.5% Retention (ImageFirst)
Timeline
ASSISTANT GENERAL MANAGER
ImageFirst Healthcare Laundry Specialists
05.2022 - Current
SERVICE DIRECTOR
Hamilton Linens / ImageFirst
01.2021 - 01.2022
BRANCH MANAGER
Aramark Uniforms
01.2012 - 01.2021
ROUTE SALES REPRESENTATIVE
Aramark Uniforms
01.1998 - 01.2012
High School Diploma -
Riverdale High School
Community Involvement
President of Lehigh Acres Little League for 2 years., Coached Pop Warner Football for 4 years., Coached Little League and Travel Baseball for 13 years.