Tim Martinez
Columbus
Summary
Dynamic Care Coordinator with a proven track record at Quantum Health, excelling in case management and patient advocacy. Expert in streamlining communication and enhancing service delivery, I effectively developed tailored care strategies, ensuring timely access to resources while maintaining compliance with regulations. Strong organizational & communication skills complement my commitment to patient education and support.
Overview
15
15
years of professional experience
Work History
Care Coordinator
Quantum Health
Dublin, OH
05.2023 - 10.2025
- Coordinated patient care plans by collaborating with healthcare providers and insurance companies.
- Managed patient inquiries, ensuring timely access to services and resources.
- Streamlined communication between patients and clinical teams to enhance service delivery.
- Assessed patient needs and developed tailored strategies for effective care management.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Case Manager
CoverMyMeds
Columbus, OH
03.2019 - 04.2023
- Collaborated with healthcare providers to facilitate treatment authorization processes.
- Managed comprehensive care plans for patients, ensuring timely access to medications and services.
- Advocated for patient needs within healthcare systems, driving policy improvements where necessary.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Youth Supervisor
Mid-Ohio Educational Service Center
Mansfield, OH
06.2010 - 12.2018
- Developed and implemented structured programs promoting social and emotional development among adolescents.
- Led community outreach efforts, establishing partnerships with local organizations to enhance program offerings and resources available to youth.
- Implemented structured schedules to maintain order and promote a positive environment for participants.
- Established rapport with youths, fostering trusting relationships and open communication.
- Monitored behavioral issues, applying conflict resolution strategies to maintain group harmony and participation levels.
Education
Bachelor of Science - Psychology
University of Akron
Akron, OH05-2010
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Prior authorization process
- Medical terminology understanding
- Claims processing
Timeline
Care Coordinator
Quantum Health
05.2023 - 10.2025
Case Manager
CoverMyMeds
03.2019 - 04.2023
Youth Supervisor
Mid-Ohio Educational Service Center
06.2010 - 12.2018
Bachelor of Science - Psychology
University of Akron