Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Osborne

Forney

Summary

Adept Mechanic Shop Foreman with a proven track record at Trophy Nissan, enhancing revenue through strategic shop improvements and achieving high customer satisfaction. Expert in advanced diagnostics and electrical wiring, I excel in staff training and critical thinking, ensuring quality and efficiency in automotive repair and maintenance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Mechanic Shop Foreman

Trophy Nissan
11.2008 - Current
  • Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
  • Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
  • Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
  • Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
  • Reduced vehicle downtime for clients by overseeing timely repairs and thorough inspections.
  • Trained staff on advanced diagnostic techniques to expedite problem identification accurately, leading to faster repair times.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.

Custom Installer

Protech Electronics
02.2008 - 05.2008
  • Collaborated with law enforcement agencies to verify stolen vehicles, aiding in the recovery and repair of automobiles.

Automotive Technician

Joseph's Toy Store
08.2005 - 01.2008
  • Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
  • Installed aftermarket accessories such as remote starters, alarms, GPS tracking devices, contributing to improved client security measures.
  • Upgraded audio systems producing high-quality sound experiences satisfying customers'' demands.
  • Rebuilt electrical units such as door controls and security systems.

Education

High School Diploma -

Forney High School
Forney, TX

Skills

  • Strong work ethic
  • Engine repair
  • Advanced diagnostics
  • Electrical wiring
  • Customer relations
  • Staff education and training
  • Critical thinking

Certification

Automotive Service Excellence (ASE)

Timeline

Mechanic Shop Foreman

Trophy Nissan
11.2008 - Current

Custom Installer

Protech Electronics
02.2008 - 05.2008

Automotive Technician

Joseph's Toy Store
08.2005 - 01.2008

High School Diploma -

Forney High School

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Timothy Osborne