Tim Peterson
Atlanta,GA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
Work History
Sales Representative
Rick Hendrick Chevrolet Duluth
01.2023 - 01.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
NAPA Auto Parts - Genuine Parts
07.2020 - 10.2022
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Representative Team Leader
Hot Buys Furniture
07.2014 - 02.2018
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
Education
Bachelor of Arts - Psychology
Benedict College
Columbia, SCSkills
- Sales consultation
- Revenue Generation
- Lead prospecting
- Client Account Management
- Customer Service
- Sales closing
Timeline
Sales Representative
Rick Hendrick Chevrolet Duluth
01.2023 - 01.2024
Sales Representative
NAPA Auto Parts - Genuine Parts
07.2020 - 10.2022
Sales Representative Team Leader
Hot Buys Furniture
07.2014 - 02.2018
Bachelor of Arts - Psychology
Benedict College
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