TIM POWELL

Merchandising Assistant Store Managers are responsible for ensuring an excellent customer service experience by providing a safe and inviting environment that is quick and easy to assimilate for Pro customers and retail customers.

• Responsibilities include developing strategies for increased growth with the largest business producers in the store, the Pro customer the retail DIFM and DIY customer.
• The ASM provides motivation and leadership to to develop Associates and maximize product knowledge and optimize staffing to increase overall customer satisfaction and contribution to the store growth potential.
• The ASM ensures all inventory is properly stocked and ready to meet customer demand by forecasting trends and analysis of the store comps and identification of installation and out of stock issues.
• The ASM reports directly to the Store Manager and the District Manager,
• Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation
• Drove sales growth in all areas of the store.
• Monitored company inventory to keep stock levels and databases updated
• Resolved conflicts and negotiated mutually beneficial agreements between parties

Assistant Store Managers provide the complete customer experience to ensure all customers receive excellent customer service for product and service sales, Assistant Store Managers work directly with Department Supervisors, Store

• Managers and Associates to support buying trends, solve problems, and develop strategies and forecasts in order to maximize growth and success
• Assistant Store Managers are responsible for the recruitment and interview process to ensure appropriate staffing is maintained
• Assistant Store Managers are responsible for coaching, training, promotion, evaluation and development of all associates
• Assistant Store Managers maintain departmental profitability through report analysis and trending and responding to seasonal merchandise representation
• Assistant Store Managers are responsible for customer resolutions, associate resolutions, verify deposits, approve markdowns, open and close the store, maintain the highest level of safety whilst maximizing the opportunity for customer and sales growth.
• Used Microsoft Word and other software tools to create documents and other communications
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Worked flexible hours; night, weekend, and holiday shifts
• Collaborated with Leadership to achieve results
• Drove operational improvements which resulted in savings and improved profit margins
• Maintained energy and enthusiasm in fast-paced environment
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
• Maintained excellent attendance record, consistently arriving to work on time
• Developed and maintained courteous and effective working relationships

Night Operations Assistant Store Manager is responsible for supervision of the Freight and Receiving Team, Front End Operations and Office operations.

• Plays a crucial role in proper merchandising, inventory accuracy and optimizing efficiency of all operational areas and driving safety standards throughout the store.
• Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
• Reporting directly to the Store Manager and District Manager with a goal to increase profitability, lead and develop Associates and ensuring excellent customer service and quality through staffing and problem solving.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

• The Receiving Supervisor is responsible for ensuring that all merchandise is unloaded and received utilizing key operational and safety procedures then delivered to the appropriate department location to ensure excellent customer driven business
• Receiving Supervisor are required to be licensed to use powered lift equipment to include the pallet jack, slip machine, reach truck, order puller, and forklift and ensure all receiving team associates maintain their equipment license safety training to ensure the highest level of safety in the store
• Receiving Supervisors are responsible for approval of return to vendor item documentation and facilitation
• Receiving Supervisors are responsible for promoting developmental growth of fellow associates and demonstrating inclusive leadership communication to include associate performance motivation, evaluations and interview process
• The Receiving Supervisor reports directly to Store Manager, Assistant Store Manager and Human Resources Manager.
• The Freight Team Supervisor is responsible for ensuring all merchandise is 100% stocked and ready to provide the highest level of customer satisfaction and store growth opportunity.
• The Freight Team Supervisor works directly with Sales Department Supervisors to promote ease of customer shopping experience and promote seasonal product sales representation
• The Freight Team Supervisor are required to be licensed to use powered lift equipment to include the pallet jack, slip machine, reach truck, order puller, and forklift and ensure all Freight team members maintain their equipment license safety training to ensure the highest level of safety in the store
• Freight Team Supervisors are responsible for promoting developmental growth of fellow associates and demonstrating inclusive leadership communication to include associate performance motivation, evaluations and interview process
• The Freight Team Supervisor reports directly to Store Manager, Assistant Store Manager and Human Resources manager.
• The Freight Team Supervisor is a key-carrier and responsible for Manager on Duty responsibilities that may include the open and close of the store, customer care solutions and maintain the highest level of safety.

• The Receiving Supervisor is responsible for ensuring that all merchandise is unloaded and received utilizing key operational and safety procedures then delivered to the appropriate department location to ensure excellent customer driven business. operational and safety procedures.
• Receiving Supervisor are required to be licensed to use powered lift equipment to include the pallet jack, slip machine, reach truck, order puller, and forklift and ensure all receiving team associates maintain their equipment license safety training to ensure the highest level of safety in the store.
• Receiving Supervisors are responsible for approval of return to vendor item documentation and facilitation.
• Receiving Supervisors are responsible for promoting developmental growth of fellow associates and demonstrating inclusive leadership communication to include associate performance motivation, evaluations and interview process.
• The Receiving Supervisor reports directly to Store Manager, Assistant Store Manager and Human Resources manager.
  
  
  
  
  

• The Sales Department Supervisor supports the overall customer experience by providing the highest level of customer satisfaction and store growth opportunity
• The Sales Department Supervisor is responsible for customer interaction providing product and service solutions and ease of shopping experience, assessment of stock levels and ordering, store appearance including ad review, merchandise presentation and safety
• The Sales Department Supervisors are responsible for task assignments, motivational growth and development training of associates and inclusive demonstration of leadership to include associate performance, evaluations and interview process
• The Sales Department Supervisor works directly with Assistant Store Manager and Human Resources to ensure that staffing and scheduling meets customer volume.
• Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedure