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Goodwill Industries of Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our communitys donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. 
  
We invite you to take the first step in making a difference by applying to a position with Goodwill.
  
JOB SUMMARY: To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise.
  
This is not a supervisory role.
  
ESSENTIAL JOB FUNCTIONS:

* Punctual and dependable attendance.
* Provide excellent customer service to customers and donors.
* Properly distribute items from the back room to the correct areas of the.
* Clean and straighten items on the floor.
* Clean the store, the dressing rooms, and the bathrooms.
* Abide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.
* Must be able to perform tasks according to work instructions.
* Ensure security of all company assets and donations.
* Perform general sales floor/production area duties and cross train in all work areas.
* Adhere to cash handling procedures as outlined by Agency procedures.
* Greet and assist all donors/customers while directing complaints to management.
* Assist in loading and unloading of Goodwill trucks and trailers.
* Maintain store housekeeping to Agency standards.
* Attend training as required
* Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.
  
ADDITIONAL RESPONSIBILITIES:

* Perform other duties and projects as required by management.
  

  
QUALIFICATIONS:

* High school diploma or GED, preferred.
* Prior customer service experience, preferred.
* Ability to speak, read and write the English language.
* Reliable transportation and communication, required. 
  
CORE COMPETENCIES:
  
To perform the job successfully, an individual should demonstrate the following:

* Live the Values
* Results Driven
* Customer Focus
* Communication
* Job Skills Knowledge
  
KNOWLEDGE, SKILLS, AND ABILITIES:

* High level of attention to detail.
* Excellent verbal and written communication skills. 
* Strong organizational skills and the ability to work on several projects at once.
* Strong sense of internal and external customer service.
* Good time management skills and demonstrate adherence to timelines and schedules.
* Good decision making skills.
* Basic math skills.
* Good interpersonal skills: able to work well with a wide range of people.
  
PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

* This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.
* The ability to push, pull and lift up to 50 pounds, or more with assistance.
* Employee is required to operate a computer. 
* The employee is required to handle textiles and donated goods and must be able to move stock onto or off shelves. 
  
WORK ENVIRONMENT:

* Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
* Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
* Moderate noise level.
* May work part time or full time at the discretion of management.
  
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

Retail Sales Associate (General)

Store Associate

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Dynamic retail professional with a proven track record at Walmart, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective communication and personalized assistance. Adept at visual merchandising and fostering teamwork, contributing to a positive shopping environment while maintaining store organization and cleanliness.
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Knowledgeable [Desired Position]. Strong background in retail operations with focus on customer service and inventory management. Demonstrated ability in handling transactions and maintaining store organization. Proven skills in communication and teamwork.
Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.

Dynamic and customer-focused professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills, while maintaining store organization. Recognized for increasing store loyalty program enrollment and fostering a collaborative team environment.
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in role.
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in this new role.

Dynamic and results-oriented professional with extensive experience at Gap Factory Store, excelling in customer service and inventory control. Demonstrated ability to enhance customer satisfaction and loyalty while efficiently managing stock levels. Skilled in team collaboration and problem-solving, contributing to a positive shopping environment and achieving sales targets.
Friendly store with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in sales role.
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Accomplished and energetic employee with a solid history of achievement in general customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include proficient, computer and troubleshooting skills.

Tim Stroup

Overview

Work History

Store Associate

Hotel Maintenance Engineer

Education

Certification - Comptia Network+

Certification - CompTia A+

Certification - Computer Technology

Associate of Arts - Liberal Arts And Sciences

Skills

Timeline

Store Associate

Hotel Maintenance Engineer

Certification - Comptia Network+

Certification - CompTia A+

Certification - Computer Technology

Associate of Arts - Liberal Arts And Sciences

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