Tim Turnbull
Sales Professional
Urbandale,IA
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
23
23
years of professional experience
Work History
Sales Manager
Iowa Pump Works, Inc.
Ankeny, IA
12.2021 - Current
- Exceed sales goals and improved profitability by aligning sales strategies and business plans with market trends even during the difficult time of COVID19.
- Counsel Outside Sales Reps to maintain professional network of potential clients and business opportunities.
- Analyze business and sales targets using critical problem-solving skills.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Attended trade shows for in-person engagement and network building.
Inside Sales Manager
Iowa Pump Works, Inc.
Ankeny, IA
08.2018 - 11.2021
- Communicated with repeat customers to build long-term relationships.
- Fielded customer feedback and complaints.
- Managed performance and salary reviews.
- Lead inside sales meetings to outline projected goals and marketing campaigns.
- Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Business Development/Sales Representative
Iowa Pump Works, Inc.
Ankeny, IA
07.2012 - 07.2018
- Effectively built relationships with both established and potential customers.
- Set up potential client contacts, cultivated relationships and followed through on service needs.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Accomplished Business Development Representative offering expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases hard sales numbers.
- Stayed current on company products and services to provide top-notch expertise to customers.
- Worked with current clients to assess needs and develop improvement plans.
- Oversaw and executed proposal development, market research and documentation to achieve optimal results.
- Acted as main point of contact in matters relating to client concerns and needs.
Campus Director
Buena Vista University
Storm Lake, IA
08.2010 - 07.2012
- Planned, staffed and directed campus operations and programs to drive education excellence and help students achieve personal, professional and career goals.
- Formulated and enforced ethical standards while maintaining ethics and compliance communication and training.
- Implemented marketing initiatives and supported staff in driving new enrollment efforts.
- Fostered relationships with community partners and local schools while leveraging grassroots marketing techniques to target high school students.
- Facilitated coaching and mentoring of employees while driving professional growth and providing timely, specific and constructive feedback.
- Directed university campus operations to facilitate daily success, including budgetary management, academic administration duties and admissions support.
- Boosted registrations 30+% by improving promotional, outreach and parent engagement strategies.
- Advised students on course selection, progress toward graduation and career decisions.
Online - Distance Education Director
Upper Iowa University
Fayette, IA
04.2008 - 08.2010
- Planned Online BA and Master education programs and set ambitious program goals to establish targets for achievement.
- Scheduled staff or speakers and coordinated facilities to plan logistics for program lectures.
- Led recruiting, hiring and training of qualified Student Recruiters and Student Academic advisors.
- Coordinated with marketing team to publish accurate program information on website and other marketing materials.
- Procured equipment and services to align with program objectives and budget.
- Evaluated and supervised educators to assess performance and offer support.
- Trained instructors and distance learning staff to support distance learning applications and course management software.
Student Recruitment Officer
Devry University and The Keller Graduate School of Mgmt
Saint Louis Park, MN
05.2006 - 03.2008
- Answered inquiries for students regarding financial aid and student account issues.
- Served as Academic Advisor for 50+ undergraduate students each year.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
- Developed, maintained and deepened strategic partnerships with agencies, vendors and business leaders.
- Generated new business by reaching out to prospective clients by e-mail, telemarketing and presenting at trade shows nationwide.
Regional Account Manager
Viking Coca-Cola Bottling
Saint Cloud, MN
01.2001 - 04.2006
- Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
- Supported high-level customer satisfaction and loyalty as SME and primary point-of-contact.
- Cultivated strategic client relationships to support business goals, growth strategies and profit drivers.
- Coordinated successful account management efforts with front-line team members.
- Developed on-point solutions and expedited resolutions for customers' problems and complaints.
- Integrated new offerings and eliminated underperforming products to keep line agile in face of changing account needs and market trends.
- Maintained Store displays and shelves to maintain well-stocked and organized sales floor to drive sustained sales revenue.
- Listened to customer needs to identify and recommend best products and services.
Education
Customer Service Management And Sales
Sandler Sales Training
Omaha, NE And Des Moines, IA08.2021
MBA - Marketing
Keller Graduate School of Management
Chicago, ILBachelor of Arts - Marketing/Management
Wartburg College
Waverly, IASkills
- Microsoft Office/SalesForce/NetSuite
- Planning & organizing
- Decision-making
- Team building
- Organizational skills
- Reliable & trustworthy
- Good work ethic
- Critical thinking
- Team management
- Relationship building
- Problem resolution
- Conflict resolution
Timeline
Sales Manager
Iowa Pump Works, Inc.
12.2021 - Current
Inside Sales Manager
Iowa Pump Works, Inc.
08.2018 - 11.2021
Business Development/Sales Representative
Iowa Pump Works, Inc.
07.2012 - 07.2018
Campus Director
Buena Vista University
08.2010 - 07.2012
Online - Distance Education Director
Upper Iowa University
04.2008 - 08.2010
Student Recruitment Officer
Devry University and The Keller Graduate School of Mgmt
05.2006 - 03.2008
Regional Account Manager
Viking Coca-Cola Bottling
01.2001 - 04.2006
Customer Service Management And Sales
Sandler Sales Training
MBA - Marketing
Keller Graduate School of Management
Bachelor of Arts - Marketing/Management
Wartburg College
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