Tim Turnbull
Sales Professional
Urbandale,IA
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
23
23
years of professional experience
Work History
Sales Manager
Iowa Pump Works, Inc.
Ankeny , IA
2021.12 - Current
- Exceed sales goals and improved profitability by aligning sales strategies and business plans with market trends even during the difficult time of COVID19.
- Counsel Outside Sales Reps to maintain professional network of potential clients and business opportunities.
- Analyze business and sales targets using critical problem-solving skills.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Attended trade shows for in-person engagement and network building.
Inside Sales Manager
Iowa Pump Works, Inc.
Ankeny , IA
2018.08 - 2021.11
- Communicated with repeat customers to build long-term relationships.
- Fielded customer feedback and complaints.
- Managed performance and salary reviews.
- Lead inside sales meetings to outline projected goals and marketing campaigns.
- Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Business Development/Sales Representative
Iowa Pump Works, Inc.
Ankeny , IA
2012.07 - 2018.07
- Effectively built relationships with both established and potential customers.
- Set up potential client contacts, cultivated relationships and followed through on service needs.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Accomplished Business Development Representative offering expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases hard sales numbers.
- Stayed current on company products and services to provide top-notch expertise to customers.
- Worked with current clients to assess needs and develop improvement plans.
- Oversaw and executed proposal development, market research and documentation to achieve optimal results.
- Acted as main point of contact in matters relating to client concerns and needs.
Campus Director
Buena Vista University
Storm Lake , IA
2010.08 - 2012.07
- Planned, staffed and directed campus operations and programs to drive education excellence and help students achieve personal, professional and career goals.
- Formulated and enforced ethical standards while maintaining ethics and compliance communication and training.
- Implemented marketing initiatives and supported staff in driving new enrollment efforts.
- Fostered relationships with community partners and local schools while leveraging grassroots marketing techniques to target high school students.
- Facilitated coaching and mentoring of employees while driving professional growth and providing timely, specific and constructive feedback.
- Directed university campus operations to facilitate daily success, including budgetary management, academic administration duties and admissions support.
- Boosted registrations 30+% by improving promotional, outreach and parent engagement strategies.
- Advised students on course selection, progress toward graduation and career decisions.
Online - Distance Education Director
Upper Iowa University
Fayette , IA
2008.04 - 2010.08
- Planned Online BA and Master education programs and set ambitious program goals to establish targets for achievement.
- Scheduled staff or speakers and coordinated facilities to plan logistics for program lectures.
- Led recruiting, hiring and training of qualified Student Recruiters and Student Academic advisors.
- Coordinated with marketing team to publish accurate program information on website and other marketing materials.
- Procured equipment and services to align with program objectives and budget.
- Evaluated and supervised educators to assess performance and offer support.
- Trained instructors and distance learning staff to support distance learning applications and course management software.
Student Recruitment Officer
Devry University and The Keller Graduate School of Mgmt
Saint Louis Park , MN
2006.05 - 2008.03
- Answered inquiries for students regarding financial aid and student account issues.
- Served as Academic Advisor for 50+ undergraduate students each year.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
- Developed, maintained and deepened strategic partnerships with agencies, vendors and business leaders.
- Generated new business by reaching out to prospective clients by e-mail, telemarketing and presenting at trade shows nationwide.
Regional Account Manager
Viking Coca-Cola Bottling
Saint Cloud , MN
2001.01 - 2006.04
- Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
- Supported high-level customer satisfaction and loyalty as SME and primary point-of-contact.
- Cultivated strategic client relationships to support business goals, growth strategies and profit drivers.
- Coordinated successful account management efforts with front-line team members.
- Developed on-point solutions and expedited resolutions for customers' problems and complaints.
- Integrated new offerings and eliminated underperforming products to keep line agile in face of changing account needs and market trends.
- Maintained Store displays and shelves to maintain well-stocked and organized sales floor to drive sustained sales revenue.
- Listened to customer needs to identify and recommend best products and services.
Education
Customer Service Management And Sales
Sandler Sales Training
Omaha, NE And Des Moines, IA08.2021
MBA - Marketing
Keller Graduate School of Management
Chicago, ILBachelor of Arts - Marketing/Management
Wartburg College
Waverly, IASkills
- Microsoft Office/SalesForce/NetSuite
- Planning & organizing
- Decision-making
- Team building
- Organizational skills
- Reliable & trustworthy
- Good work ethic
- Critical thinking
- Team management
- Relationship building
- Problem resolution
- Conflict resolution
Timeline
Sales Manager
Iowa Pump Works, Inc.
2021.12 - Current
Inside Sales Manager
Iowa Pump Works, Inc.
2018.08 - 2021.11
Business Development/Sales Representative
Iowa Pump Works, Inc.
2012.07 - 2018.07
Campus Director
Buena Vista University
2010.08 - 2012.07
Online - Distance Education Director
Upper Iowa University
2008.04 - 2010.08
Student Recruitment Officer
Devry University and The Keller Graduate School of Mgmt
2006.05 - 2008.03
Regional Account Manager
Viking Coca-Cola Bottling
2001.01 - 2006.04
Customer Service Management And Sales
Sandler Sales Training
MBA - Marketing
Keller Graduate School of Management
Bachelor of Arts - Marketing/Management
Wartburg College
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