Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tim Wood

Bakersfield,California

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Life Insurance Producer

American Income Life
05.2024 - Current
  • Conducted regular policy reviews for existing clients, identifying opportunities for adjustments or additional coverage options based on changes in their personal circumstances or financial planning goals.
  • Educated potential clients on the importance of life insurance as a critical component of overall financial security planning during initial consultations or presentations at seminars and workshops.
  • Generated new business leads using targeted prospecting techniques such as cold calling, email campaigns, social media outreach, and attending industry conferences or seminars.

DELIVERY DRIVER

Roadie Inc.
12.2022 - 09.2023

I delivered packages for Home Depot and Walmart.

  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

SALES ASSOCIATE

The Home Depot
03.2018 - 03.2022
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Drove all the lift equipment including forklift, order picker, reach truck and electric pallet jack.

RESTAURANT MANAGER

Tony's Firehouse pizza
02.2012 - 01.2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

GENERAL MANAGER

Motel 6
05.2010 - 01.2012
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Kitchen Steward

The Cheesecake Factory
01.2007 - 04.2010
  • Collaborated with team members to ensure smooth kitchen operations during peak hours.
  • Demonstrated strong attention to detail while organizing and restocking kitchen supplies for efficient use.
  • Reduced food waste by implementing proper storage techniques and inventory management.
  • Participated in routine inventories of kitchen equipment to guarantee adequate availability for daily operations.

Education

DIPLOMA IN CULINARY ARTS -

Western culinary institute
Portland, OREGON
07.1996

DIPLOMA IN GENERAL STUDIES -

Centennial high
Gresham, OREGON
06.1991

Skills

  • Strong salesmanship
  • Client Relationship Building
  • Compliance knowledge
  • Social Media Marketing

Certification

  • Licensed Life Insurance Producer - State of California - 2024-2026
  • Licensed Smog Technician - ASE Certified- 2017

Timeline

Life Insurance Producer

American Income Life
05.2024 - Current

DELIVERY DRIVER

Roadie Inc.
12.2022 - 09.2023

SALES ASSOCIATE

The Home Depot
03.2018 - 03.2022

RESTAURANT MANAGER

Tony's Firehouse pizza
02.2012 - 01.2018

GENERAL MANAGER

Motel 6
05.2010 - 01.2012

Kitchen Steward

The Cheesecake Factory
01.2007 - 04.2010

DIPLOMA IN CULINARY ARTS -

Western culinary institute

DIPLOMA IN GENERAL STUDIES -

Centennial high
Tim Wood