Tim Wood
Heavy Equipment
Nicholson,PA
Summary
Dynamic professional with extensive experience at Marshall Machinery, excelling in customer service and logistics coordination. Proven track record of enhancing client relationships, boosting sales, and resolving disputes effectively. Skilled in data entry and conflict resolution, consistently delivering exceptional results and fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Trucking Coordinater
Marshall Machinery
02.2021 - 05.2025
- Developed rapport with clients to increase sales potential.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Rental Coordinator
Marshall Machinery
02.2021 - 05.2025
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
- Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
- Enhanced customer satisfaction through timely communication and attention to detail in coordinating rentals.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Salesperson
Marshall Machinery
02.2021 - 05.2025
- Developed rapport with clients to increase sales potential.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Tunkhannock High School
Tunkhannock, PA06.1991
Skills
- Customer service
- Data entry
- Decision-making
- Problem-solving
- Time management
- Attention to detail
- Clear communication
- Verbal and written communication
- Conflict resolution
- Client coordination
- Logistics coordination
Timeline
Trucking Coordinater
Marshall Machinery
02.2021 - 05.2025
Rental Coordinator
Marshall Machinery
02.2021 - 05.2025
Salesperson
Marshall Machinery
02.2021 - 05.2025
Tunkhannock High School
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