Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
13
13
years of professional experience
Work History
Event and Meeting Coordinater
CBRE
Sunnyvale, CA
08.2025 - Current
Maintained inventory of supplies and equipment necessary for successful meetings and events.
Collaborated with cross-functional teams to successfully execute large-scale events.
Ensured seamless event execution by closely monitoring deadlines and adjusting plans as needed.
Delivery Driver Supervisor
EZ Express
San Jose, CA
06.2013 - 08.2025
Supervised daily delivery operations to ensure timely and accurate shipments.
Trained and mentored new drivers on best practices and safety protocols.
Coordinated communication between drivers, dispatch, and customer service teams.
Resolved delivery issues promptly to maintain customer satisfaction and loyalty.
Collaborated with management to develop strategies for reducing operational costs while maintaining high-quality service levels.
Enhanced customer satisfaction by promptly addressing concerns and providing appropriate solutions.
Fostered a positive work environment by recognizing employee achievements and encouraging professional growth.
I managed over 25 drivers as well as calls and emails throughout the day.
Delivery Driver
EZ Express
San Jose, CA
06.2013 - 07.2013
Maintained accurate delivery logs and documentation for tracking shipments.
Delivered packages efficiently to designated locations, ensuring timely service and customer satisfaction.
Communicated effectively with dispatch regarding route changes or delivery issues.
Associate Director of Meeting and Event Operations at Hard Rock International The MirageAssociate Director of Meeting and Event Operations at Hard Rock International The Mirage