Tim Yaklich
Yuba City,CA
Summary
Performance driven professional with over 20 years of success in retail, management, sales, and training. Detail-oriented team player with strong organizational skills.
Overview
11
11
years of professional experience
Work History
Business Development and Delivery Specialist
Tractor Supply Co.
04.2020 - Current
- Developed delivery program from its inception. Trained and developed staff of 25+ employees on policies and procedures of new program.
- Initiated new business for company by educating customers on benefits of program through in store customer service and personal visits.
- Coordinated customer purchases and deliveries in timely manner. Conducted follow-up with customers to ensure customer satisfaction.
- Led District 698 in sales dollars and deliveries in 2021. 2022 and 2023. Achieved 135% sales gain in 2022.
Team Leader
Tractor Supply Co.
08.2016 - 04.2020
- Ensure proper execution of operational and merchandising objectives
- Conducted training and mentored 25 team members to promote productivity and commitment to friendly service.
- Evaluated customer needs and feedback to drive product and service improvements.
- Resolve all customer service issues to satisfactory resolution
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
In Home Care
Care Provider
11.2012 - 08.2016
- Recognized day to day care needs and developed action plan to address those needs
- Coordinated with Physicians and medical personnel on prescriptions and care strategy.
- Administered medications in accordance with Doctor's instructions.
- Provide transportation to and from Medical locations and Doctors' appointments.
- Provided direct personal care and administrative services to clients.
- Served as liaison between family members and active care teams of ,medical personnel
Education
Bachelor of Science - Business Administration, Marketing
California State University - Chico
Chico, CASkills
- Professional leadership and mentoring
- Employee onboarding, training on procedures
- Offers outstanding customer service to internal teams and clients
- Public speaking/ Team building/ Coordinate materials and staff development
- Strengths in sales forecasting budgets for production goals and meet and exceed those number challenges
Timeline
Business Development and Delivery Specialist
Tractor Supply Co.
04.2020 - Current
Team Leader
Tractor Supply Co.
08.2016 - 04.2020
In Home Care
Care Provider
11.2012 - 08.2016
Bachelor of Science - Business Administration, Marketing
California State University - Chico
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