Timothy Shegrud
Warden,WA
Summary
Experienced in deploying comprehensive system solutions across diverse environments, utilizing advanced scripting and automation techniques to enhance deployment efficiency. Proven track record of ensuring high system reliability and seamless integration. Diligent Systems Administrator (SYSAdmin) with a robust background in deploying complex systems across various environments. Successfully managed multiple large-scale implementations, ensuring seamless integration and minimal downtime. Demonstrated expertise in troubleshooting and problem-solving while leveraging strong scripting and automation skills.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Windows Deployment Engineer
By Light Professional IT Services
12.2023 - 02.2025
- Created a Configuration Manager test environment, enhancing imaging efficiency.
- Authored instructional documents to improve system imaging proficiency.
- Implemented an automation tool for data entry, reducing errors.
- Verified successful completion of device builds and configurations.
- Required Public Trust Federal Clearance.
Lead Administrator II
Wipro
08.2021 - 09.2023
- Reviewed and triaged over 100 assigned bugs, ensuring timely resolution.
- Troubleshot Skype server deployment issues, enhancing reliability.
- Documented processes to resolve issues, facilitating knowledge transfer.
- Created scripts for data transfer from offline Data Centers to new ones.
Exchange Build Support Engineer II
Atos
08.2020 - 07.2021
- Reviewed and triaged assigned bugs, improving resolution rate.
- Troubleshot deployment issues for Exchange servers, enhancing performance.
Technical Specialist
Mindtree LTD
03.2020 - 08.2020
- Documented resolution processes, contributing to team knowledge base.
- Reviewed system requirements and documented them.
- Created Test Plans and Test Cases, ensuring thorough testing.
- Performed tests and documented results, improving system reliability.
Windows Network Administrator
Frontier Door and Cabinet
09.2019 - 01.2020
- Planned and performed server updates and maintenance.
- Implemented standardized Teams configuration.
- Researched and changed Tenant name for Office 365 subscription.
- Built and configured a new testing environment.
Migration Project QA Lead
TEKsystems Inc.
09.2018 - 07.2019
- Prepared and presented Migration Testing Strategy and Plan.
- Created and verified scripts to automate tasks.
- Participated in migration planning and preparation meetings.
Senior Azure Support Engineer
Mindtree LTD
05.2017 - 09.2018
- Provided SME-level support for MS Azure laaS Platform and VMA.
- Supported Azure customers at all skill and clearance levels.
- Authored and edited PowerShell scripts for Azure VM installs and management.
- Mentored new support engineers.
- Required federal background check.
Senior Systems Analyst
HCL America
12.2011 - 02.2017
- Provided SME/Tier 3 level support for MS DHCP and DNS Services.
- Modified PowerShell scripts for new requirements and automation.
- Configured and troubleshot SCOM and SCSM Agents on servers.
- Alternated On-Call duty for restricted access domains, requiring federal security clearance with fingerprinting.
Education
High School Diploma -
Lindbergh High School
Renton, WA06-1984
Skills
- System administration
- Network administration
- Virtualization technologies
- Infrastructure automation
- Incident management
- Customer support experience
- Customer-oriented
- Problem-solving
- Technology integration
Certification
- Certified MCSA, Microsoft – Achieved
- Certified A+, CompTIA – Achieved
- Certified Server+, CompTIA – Achieved
- Certified HP-APS, Hewlett-Packard – Achieved
- Certified NT 4.0 MCSE, New Horizons Computer Learning Center, Bellevue, WA – 2000
Timeline
Windows Deployment Engineer
By Light Professional IT Services
12.2023 - 02.2025
Lead Administrator II
Wipro
08.2021 - 09.2023
Exchange Build Support Engineer II
Atos
08.2020 - 07.2021
Technical Specialist
Mindtree LTD
03.2020 - 08.2020
Windows Network Administrator
Frontier Door and Cabinet
09.2019 - 01.2020
Migration Project QA Lead
TEKsystems Inc.
09.2018 - 07.2019
Senior Azure Support Engineer
Mindtree LTD
05.2017 - 09.2018
Senior Systems Analyst
HCL America
12.2011 - 02.2017
High School Diploma -
Lindbergh High School
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