Summary
Overview
Work History
Education
Skills
Links
Additional information
Courses
Timeline
Hi, I’m

Tim Aidlin

Seattle,United States
Tim Aidlin

Summary

A Senior UX Designer and Consultant with over 10 years of experience in research, design, and development of mobile and web applications for Fortune 500 companies. Specializing in end-to-end design, this individual thrives in both discovery-to-delivery projects and mid-stream course corrections. With extensive client-facing experience, they work directly with stakeholders to define product direction and deliver impactful UX solutions across industries. Expertise in UX design, combined with consulting experience for Fortune 50 clients, drives effective, user-centered product strategies.

Overview

10
years of professional experience

Work History

Mukua
SEATTLE, WA

Principal UX Designer
10.2023 - 08.2024

Job overview

  • UX Strategy for healthcare and life sciences customers, providing user and competitive research, UX analysis and strategy, DevOps, and product design for b2c and b2b ecommerce responsive web solutions.
  • As the principal designer, build comprehensive responsive web solutions using Figma, Midjourney, Relume.io, Mural, and other tools to articulate UX, UI, and interaction design models in concert with external development vendors. Collaborated with dev until the project lost funding.

Tata Consultancy Services (TCS)
SEATTLE, WA

Senior Customer Experience Designer
03.2020 - 08.2023

Job overview

  • UX design consulting with enterprise clients leading delivery of elegant, useful web and native mobile b2c, b2b, and internal products and software, consulting for multiple enterprise clients
  • Highlight project: Principal UX Designer for BlueCross BlueShield's consumer service experience, reducing service time by 9% in early user testing via contextual interviews, click-tracking using CrazyEgg
  • Highlight project: Led UX for Thermo Fisher's Customer Service Center, enhancing self-service and engagement with Figma and Komodo UI

Rasterize
SEATTLE, WA

Lead UX Designer
08.2016 - 03.2020

Job overview

  • For the clients AT&T, HTC, and Dashwire, designed a b2c kiosk experience aimed at customer onboarding of new devices while in-store
  • Designed "Reflect," a mobile application and responsive website acting as a personal content hub for cellphone service subscribers
  • Evolving the Nordstrom design system and component library, expanding the design patterns used across web UI future designs
  • Collaborated with Business Stakeholders, Customers, and internal Design, Finance, and Engineering teams, providing leadership in the development and delivery of digital products for clients including Google, adhering to Material Human Interface Guidelines

Deloitte Digital
SEATTLE, WA

Senior Customer Experience (CX) Designer, Consultant
07.2013 - 08.2016

Job overview

  • Managed end-to-end UX solutions for enterprise clients, including Samsung, T-Mobile, and JCPenney, and others
  • Responsible for UX Design leadership across discovery, definition, design, and development of web and native mobile digital solutions
  • Designed and delivered Samsung's Tizen App Store UX designs and prototype
  • Led UX research, ideation, prototyping, and project management from concept to delivery, ensuring alignment with client value propositions and global consumer audience
  • Developed rapid prototypes using Adobe XD for Michigan's Medicare system, focusing on user experience strategies to meet Federal and State KPIs for the v1 launch

Additional Employment History on Request
Seattle, WA

UX Designer

Education

Florida State University
TALLAHASSEE, FL

Bachelor of Arts

Skills

  • UX Consulting
  • UX Research and Workshops
  • Customer Journey Mapping
  • Wireframing
  • Data-Driven Decision Making
  • Solution prototypes

Links

  • Portfolio
  • Tik Tok
  • X
  • LinkedIn Profile
  • YouTube
  • Instagram

Additional information

PUBLIC SPEAKING

Microsoft:

  • MIX - Las Vegas, NV, USA; Sydney, Australia; Oslo, Norway
  • Professional Developers' Conference (PDC) - Los Angeles, CA
  • TechEd - New Orleans, LA
  • DevExpress Roadshow - Dusseldorf, Germany; Antwerp, Netherlands

INSTRUCTOR

University of Washington and The School of Visual Concepts (ADJUNCT INSTRUCTOR), SEATTLE, WA

  • Adjunct instructor at University of Washington (UW) and School of Visual concepts supporting UX Design certificate courses.
  • Enhancing UX with AI and Emerging Technologies
  • Experiments in AI: Using new AI tools in UX workflows

MENTORSHIP

IXDA Designer Mentorship Program

  • Mentored Seattle-based junior designers as they applied for and worked first internships and professional design positions and grew in their roles.

Courses

  • Generative AI Automation Specialization at Vanderbilt University (via Coursera)
  • GenAI for UX Designers at Coursera
  • User Experience & Interaction Design for AR/VR/MR/XR at University of Michigan (via Coursera)
  • Google Fundamentals of UX Design Certificate at Google (via Coursera)
  • Interaction Design for Enterprise Responsive Web Applications at An Event Apart

Timeline

Principal UX Designer

Mukua
10.2023 - 08.2024

Senior Customer Experience Designer

Tata Consultancy Services (TCS)
03.2020 - 08.2023

Lead UX Designer

Rasterize
08.2016 - 03.2020

Senior Customer Experience (CX) Designer, Consultant

Deloitte Digital
07.2013 - 08.2016

UX Designer

Additional Employment History on Request

Florida State University

Bachelor of Arts

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Tim Aidlin