Summary
Overview
Work History
Education
Skills
Timeline
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Timeca Wilson

Steger,Illinois

Summary

Dynamic professional with a proven track record in customer service and cash handling, honed at companies like Taco Bell. Excelled in staff motivation and addressing customer complaints, significantly enhancing service quality. Skilled in maintaining workplace safety and driving team performance. Adept at leveraging decision-making abilities and an energetic demeanor to exceed employer expectations.

Overview

2025
2025
years of professional experience

Work History

Shift Manager

Taco Bell
  • Implemented customer feedback initiatives for improved service quality.
  • Facilitated team meetings to discuss performance metrics and strategic objectives.
  • Conducted safety inspections to ensure compliance with health regulations.
  • Scheduled staff shifts to maintain optimal coverage during peak hours.

Deli Clerk

Jewel Osco
08.2022 - Current
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Sales Associate

Vectors Marketing
05.2006 - 12.2006
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Cashier

Burger King
11.2005 - 05.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Cosmetology

Canellas Beauty School
Chicago, IL

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Workplace safety
  • Staff motivation
  • Handling customer complaints
  • Energetic and enthusiastic

Timeline

Deli Clerk

Jewel Osco
08.2022 - Current

Sales Associate

Vectors Marketing
05.2006 - 12.2006

Cashier

Burger King
11.2005 - 05.2006

Shift Manager

Taco Bell

Cosmetology

Canellas Beauty School

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Timeca Wilson