Summary
Overview
Work History
Education
Skills
Certification
Timeline

Timmie Pearson

Bloomington,IN

Summary

Proven track record in enhancing customer satisfaction and financial management at First Financial Bank, adept in financial product knowledge and exceptional customer service. Skilled in vault monitoring and fraud detection, increased client retention by fostering trust and collaboration. Excelled in team environments, demonstrating strong cash handling and event scheduling capabilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Consumer Banker

First Financial Bank
10.2022 - Current

Greeting customers, answering phone calls.

Opening accounts, help manage and guide customers with financial resources.

Financial transactions, such as cashing checks and running deposits.

Making customers feel important and valued.

Referring customers to our lenders when they need a loan or are interested in building their credit.

Making 25 outbound calls a week.

Scheduling appointments and following up with my clients when needed.


Optician

America's Best
09.2021 - 09.2022

Greeting customers and helping them feel comfortable.

Helping customers find the right eyeglasses, contact lenses that suits their lifestyle.

Communicating with optical lab technicians if there are prescriptions involved.

Measuring customers eyes and faces for the perfect fit.

Adjusting and fixing customers eyeglasses to fit their face.

Scheduling appointments and running insurance.

Cash handling, running deposits to the bank each day.


CNA

Ketcham Memorial Center
07.2019 - 07.2020

Assisted patients with care and daily living activities.

Providing good oral and personal hygiene by aiding patients with bathing and brushing their teeth.

Getting them dressed for breakfast, lunch or dinner.

Answering call lights and giving patient comfort.

Making sure the equipment in the room is safe for use.


Home Health Aide

Comfort Keepers
09.2016 - 06.2018

Traveling to homes, assisting clients with basic care needs.

Helping clients with bathing and oral hygiene.

Transporting clients to their doctors appointments, daily activities.

Providing companionship.

Fixing their dinner, assisting with cleaning in the home.

Training new staff that will also help in the home.

Providing clients with their daily medication.


Education

High School Diploma -

White River Valley, Switz City, IN
05.2016

Skills

    Financial product knowledge

    Payment processing

    Vault monitoring

    Customer service

    New Account Setup

    Fraud Detection

    Cash Drawer Reconciliation

    Cash Handling

    Event Scheduling

    Team Collaboration

    Bank Deposits

Certification

FFBX Conversations.

Timeline

Consumer Banker - First Financial Bank
10.2022 - Current
Optician - America's Best
09.2021 - 09.2022
CNA - Ketcham Memorial Center
07.2019 - 07.2020
Home Health Aide - Comfort Keepers
09.2016 - 06.2018
White River Valley - High School Diploma,
Timmie Pearson