Proven track record in enhancing customer satisfaction and financial management at First Financial Bank, adept in financial product knowledge and exceptional customer service. Skilled in vault monitoring and fraud detection, increased client retention by fostering trust and collaboration. Excelled in team environments, demonstrating strong cash handling and event scheduling capabilities.
Greeting customers, answering phone calls.
Opening accounts, help manage and guide customers with financial resources.
Financial transactions, such as cashing checks and running deposits.
Making customers feel important and valued.
Referring customers to our lenders when they need a loan or are interested in building their credit.
Making 25 outbound calls a week.
Scheduling appointments and following up with my clients when needed.
Greeting customers and helping them feel comfortable.
Helping customers find the right eyeglasses, contact lenses that suits their lifestyle.
Communicating with optical lab technicians if there are prescriptions involved.
Measuring customers eyes and faces for the perfect fit.
Adjusting and fixing customers eyeglasses to fit their face.
Scheduling appointments and running insurance.
Cash handling, running deposits to the bank each day.
Assisted patients with care and daily living activities.
Providing good oral and personal hygiene by aiding patients with bathing and brushing their teeth.
Getting them dressed for breakfast, lunch or dinner.
Answering call lights and giving patient comfort.
Making sure the equipment in the room is safe for use.
Traveling to homes, assisting clients with basic care needs.
Helping clients with bathing and oral hygiene.
Transporting clients to their doctors appointments, daily activities.
Providing companionship.
Fixing their dinner, assisting with cleaning in the home.
Training new staff that will also help in the home.
Providing clients with their daily medication.
Financial product knowledge
Payment processing
Vault monitoring
Customer service
New Account Setup
Fraud Detection
Cash Drawer Reconciliation
Cash Handling
Event Scheduling
Team Collaboration
Bank Deposits
FFBX Conversations.