Timmodean Burks II
Cypress,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Zaxby’s and UTSA. Skilled in cash handling and effective communication, I excel in teamwork and maintaining workplace cleanliness. Achieved significant improvements in inventory accuracy and customer service efficiency. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Zaxby’s
04.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with bagging their food and making their drinks.
Warehouse Stocker
Elite Fireworks
12.2022 - 07.2024
- Compared received packages against shipping documents.
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Transported the fireworks from the shipping containers onto the floor for purchasing.
- Constantly stocked and resupplied the floor with fireworks.
- Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
Student Assistant
UTSA - University Of Texas At San Antonio
10.2023 - 06.2024
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Gave guest informative tours about the Campus
- Aided in the development of training materials for new student assistants, promoting a smooth onboarding process.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
Education
BBA - Business Information Systems
The University of Texas At San Antonio
San Antonio, TX05.2026
High School Diploma -
Cypress Lakes High School
Katy, TX05.2022
Skills
- Workplace Cleanliness
- Warehouse Safety
- Stock organization
- Loading and unloading
- Effective Communication
- Material Handling Equipment
- Teamwork and Cooperation
- Work Ethic and Integrity
- Customer Assistance
- Customer Service
- Cash Handling
- File coordination
Certification
- Microsoft word Certified
Timeline
Student Assistant
UTSA - University Of Texas At San Antonio
10.2023 - 06.2024
Warehouse Stocker
Elite Fireworks
12.2022 - 07.2024
Cashier
Zaxby’s
04.2021 - 09.2021
BBA - Business Information Systems
The University of Texas At San Antonio
High School Diploma -
Cypress Lakes High School