Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Alford

Gary,IN

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional communication skills, honed as a Sergeant in the US Marine Corps. Proven track record in operational efficiency and employee engagement, successfully optimizing team performance and fostering a collaborative environment. Adept at problem-solving and mentoring, ensuring high standards of productivity and morale.

Overview

2026
2026
years of professional experience

Work History

Sergeant

US Marines Corps
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Production Supervisor

Silgan Containers Manufacturing
11.2022 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.

Customer Service Supervisor

US Postal Service, Bellevue Post Office
03.1998 - 08.2020
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Evaluated individual performance metrics to identify areas of improvement, providing targeted coaching to boost results.
  • Reduced employee turnover by cultivating a supportive culture focused on professional growth opportunities and recognition of achievements.

Chief Petty Officer

US Navy Reserves
04.1997 - 08.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Education

Accounting And Finance

Tilden H S
Chicago, IL
06.1983

Skills

  • Safety procedures
  • Operational efficiency
  • Task delegation
  • Security protocols
  • Mentoring and coaching
  • Employee engagement
  • Strong work ethic
  • Teamwork and loyalty
  • Problem-solving
  • Attention to detail
  • Works Well Under Pressure
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Combat training

Timeline

Production Supervisor

Silgan Containers Manufacturing
11.2022 - Current

Customer Service Supervisor

US Postal Service, Bellevue Post Office
03.1998 - 08.2020

Chief Petty Officer

US Navy Reserves
04.1997 - 08.2011

Sergeant

US Marines Corps

Accounting And Finance

Tilden H S
Timothy Alford