Timothy Anthony
Independent Adjuster
Myrtle Beach,SC
Summary
Highly skilled residential and commercial insurance adjuster with 20+ years of experience in effectively managing and evaluating complex property damage claims. Proven track record of efficiently investigating, analyzing, and negotiating large-scale losses to ensure fair and timely settlements for clients. In-depth knowledge of insurance policies, industry regulations, and best practices. Strong communication and interpersonal skills, adept at building rapport with clients, vendors, and stakeholders to facilitate smooth claims processes. Committed to delivering exceptional customer service and achieving optimal outcomes for all parties involved.
Overview
21
21
years of professional experience
Work History
Independent Insurance Adjuster
Acorn Claims
04.2019 - Current
- Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.
- Increased claims resolution speed by effectively negotiating settlements with policyholders or their representatives within established authority limits.
- Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
- Maintained updated knowledge of insurance policies, regulations, and industry trends for effective claim handling.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Identified opportunities for subrogation and pursued recoveries to minimize loss exposure for insurance carriers.
- Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
Independent Property Claims Adjuster
Self
06.2003 - Current
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Served as subject matter expert in scoping damages from insurance losses on residential properties and estimate writing.
- Conducted claim and estimate re-inspections.
- Streamlined communication with clients, maintaining professionalism and empathy throughout the claims process.
- Delivered comprehensive reports on completed claims that facilitated decision-making processes for upper-level management.
- Assisted colleagues in complex cases, sharing expertise and insights to reach fair resolutions swiftly.
- Continuously updated professional knowledge through ongoing education opportunities, staying current with industry trends, regulations, and best practices.
- Promoted a positive work environment by actively participating in team meetings, sharing feedback, and offering support to colleagues as needed.
- Enhanced client satisfaction by efficiently settling property claims through accurate assessment and negotiation.
- Negotiated favorable settlements for clients while balancing the interests of both the insured party and the insurance company within established guidelines.
- Ensured proper payment calculations by accurately interpreting policy coverage details in relation to individual claim circumstances.
- Minimized potential for fraud by conducting meticulous research on each claim, including interviews with involved parties and examination of evidence.
Education
Police Operations
Ocean County Police Academy
Lakewood, NJ United States05.2007
Organizational Leadership
U.S Army Non-Commissioned Leadership School
Fort Benning, United States04.2002
Teacher of Construction And Building Maintenance
The College of New Jersey
Trenton, NJ06.2001
Infantry Field Operations
US Army Infantry Scool
Fort Benning, United States09.1998
Skills
- Rules of DOI compliance
- Property adjusting
- Property claims
- Xactimate specialist
- Analytical
- Interviewing techniques
- Claims file management processes
- Report writing
- Claims Investigation
- Valuation knowledge
- Settlement Negotiations
- Relationship Building
- Property Damage Assessment
- MS Office
- Teamwork and Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Independent Insurance Adjuster
Acorn Claims
04.2019 - Current
Independent Property Claims Adjuster
Self
06.2003 - Current
Police Operations
Ocean County Police Academy
Organizational Leadership
U.S Army Non-Commissioned Leadership School
Teacher of Construction And Building Maintenance
The College of New Jersey
Infantry Field Operations
US Army Infantry Scool
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