Timothy Barbour
Webster,MA
Summary
Professional with strong background in learning and development, ready to elevate team performance. Proficient at facilitating effective learning sessions, and utilizing innovative educational tools. Competent team player and multitasker ready to use award-winning customer service skills for career growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon
Charlton, MA
02.2025 - Current
- Assisted with educating new hires and other Amazon Associates into the Sort Batch and Pack Batch work areas.
- Readily available to assist management in any work path and special projects as needed.
- Maintained a safe workplace by reminding Amazon Associates to follow important corporate guidelines.
- Conducted audits and retrains for the Learning Department to ensure standard work procedures were being followed.
Merchandise Associate
BJ's Wholesale
Auburn, MA
08.2024 - 02.2025
- Managed inventory levels to ensure product availability for customers.
- Organized merchandise displays to enhance customer engagement and improve shopping experience.
- Trained new associates on product knowledge and operational procedures for efficient performance.
- Collaborated with team members to streamline replenishment processes, reducing restock time.
Freight Flow Associate
Sam's Club
Worcester, MA
09.2022 - 12.2023
- Worked in a team environment to complete tasks throughout the club
- Assisted Members throughout club by locating items in club or checking availability of products
- Merchandised aisles and endcaps to adhere to Leadership and Corporate preferences.
- Fulfilled online orders for Members with speed and accuracy.
Assistant Manager
Slim Chickens
Fayetteville, AR
05.2021 - 09.2022
- Delegating tasks to team members on a daily basis.
- Responsible for taking weekly inventory and assist with the truck order.
- Responsible for verifying the accuracy of bank deposits throughout the week and setting up cash drawers for the business day.
- Responded to customer complaints on the phone and email.
- Assisted with the onboarding/hiring processes for new team members.
- Worked in a team environment to fulfill orders with accuracy and speed. Maintained a clean kitchen and dining room by sanitizing counters and tables consistently throughout the shift.
Designated Business Owner
Target Corporation
Fayetteville, AR
05.2020 - 09.2020
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Oversaw daily operations, maintaining high standards of quality and compliance with company policies.
Back of Store Expert
Target Corporation
Millbury, MA - Kansas City, MO
10.2015 - 04.2020
- Prioritize and perform product organization based on multiple criteria including customer need and emerging sales trends.
- Interpret data to accurately process incoming shipments.
- Analyze and balance front of store inventory with backroom stock to ensure products available at appropriate levels.
- Disseminate critical information to both those under my direction and superiors to ensure strong communication flow.
- Balance a variety of fast-paced tasks to ensure customer satisfaction and sales team goals.
- Recognized consistently as a top performer and often called upon for additional shift opportunities.
Shift Supervisor
CVS Pharmacy
MA, TX
09.2012 - 04.2015
- Supervisory position at high traffic location of CVS Pharmacy.
- Managed team members and aided with customer inquiries.
- Quickly learned a wide assortment of ever-changing general merchandise items, including over-the-counter drugs, beauty products, photo finishing services, convenience foods, and more.
- Trained new employees and led by example through both internal and external customer service.
- Resolved and diffused challenging guest experiences using patience, protocol, and understanding.
Merchandise Coordinator
TJ Maxx/TJX
San Antonio, TX
05.2014 - 11.2014
- Short-term supervisory position in retail location of bustling clothing and home goods location.
- Lead for multiple departments, in charge of a variety of high-paced tasks.
- Created and stocked a variety of clothing displays
- Marketed items to increase sales and satisfaction of both upper management and shoppers.
- In short time awarded "Employee of the Quarter" for exceptional skills and service.
Education
No Degree - Business/Psychology
Liberty University
Lynchburg, VA01-2010
No Degree -
Quinsigamond Community College
Worcester, MA01-2008
Skills
- Supervising Experience
- Food Safety
- Adaptive learning
- Inventory Control
- Merchandising
- Food Handling
- Training
- Time Management
- Food Preparation
- Leadership
- Microsoft Office
Certification
ServSafe Food Handler Certification
Timeline
Learning Ambassador
Amazon
02.2025 - Current
Merchandise Associate
BJ's Wholesale
08.2024 - 02.2025
Freight Flow Associate
Sam's Club
09.2022 - 12.2023
Assistant Manager
Slim Chickens
05.2021 - 09.2022
Designated Business Owner
Target Corporation
05.2020 - 09.2020
Back of Store Expert
Target Corporation
10.2015 - 04.2020
Merchandise Coordinator
TJ Maxx/TJX
05.2014 - 11.2014
Shift Supervisor
CVS Pharmacy
09.2012 - 04.2015
No Degree - Business/Psychology
Liberty University
No Degree -
Quinsigamond Community College