Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
National Contract Coordinator
Patterson Veterinary
11.2020 - Current
Conducts regular meetings with Manager, Director, and Special Markets to suggest improvements to existing processes.
Maintains over 800 service contracts throughout the nation.
Regularly runs reports to ensure accuracy in client pricing.
Manages contract workbook; Renews contracts upon expiration; Maintains contact between coordinators and territory managers to enhance communication
Implemented new pricing structure to help reduce client invoicing issues ahead of deadline
Improved Patterson Connects application for submitting contacts.
Developed standardized contract templates for consistent documentation and reduced legal risks.
Regional Service Coordinator
Patterson Veterinary
06.2018 - 10.2020
Managed calendars and service orders for team of seven technicians
Planned and executed weekly equipment meetings
Provided customer assistance in troubleshooting technical issues
Trained new technicians on business software
SAP Super User.
Flight Engineer
South Carolina Army National Guard
11.2019 - Current
Perform regular aircraft safety inspections and maintenance checks
Assist in diagnosing and troubleshooting aircraft
Remove and install aircraft subsystem assemblies such as engines, rotors, gearboxes, transmission and mechanical flight controls
Continue to meet and exceed Army standards and values.
Service Coordinator
Patterson Dental
05.2017 - 01.2018
Managed calendars and service orders for team of technicians
Executed weekly service meetings
Supplied customer help in troubleshooting technical issues
Trained new technicians on business software
SAP Super User.
Procurement Specialist
Patterson Dental
05.2016 - 05.2017
Managed equipment lifecycle such as invoicing, procuring, and receiving
Monitored gross margins for all equipment sales
Worked closely with the Service Coordinator and Equipment Specialist to coordinate procurement and installation of equipment
Managed invoices and prepared purchase orders
Maintained warehouse inventory.
Service Technician
Patterson Dental
07.2013 - 05.2016
Lead Technician for Sirona Cerec machines; Diagnosed and repaired dental equipment, cad-cam machines and, x-rays while maintaining high customer standards
Actively stayed informed with advancing technologies
Provided quarterly van service inventory
Maintained accurate and detailed service records.
Education
Certificate in Carpentry -
High School Diploma -
Henry Abbot Technical High school
Danbury, CT
06.2003
Skills
Microsoft Office
SAP Super User
Inventory Management
Process Improvement
Data Processing
Time Management
Contract Management
Organized
Multitasking
Technical Proficiency
Problem-solving
Leadership Skills
Customer service
Document Review
Timeline
National Contract Coordinator
Patterson Veterinary
11.2020 - Current
Flight Engineer
South Carolina Army National Guard
11.2019 - Current
Regional Service Coordinator
Patterson Veterinary
06.2018 - 10.2020
Service Coordinator
Patterson Dental
05.2017 - 01.2018
Procurement Specialist
Patterson Dental
05.2016 - 05.2017
Service Technician
Patterson Dental
07.2013 - 05.2016
Certificate in Carpentry -
High School Diploma -
Henry Abbot Technical High school
Similar Profiles
Robin HaleRobin Hale
Territory Manager at Patterson Veterinary SupplyTerritory Manager at Patterson Veterinary Supply