Timothy Berry

Security Officer

Walt Disney World Resort

10.2012 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of resort
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Wrote detailed reports of all security breaches and investigations.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Provided excellent customer service while addressing guest inquiries or concerns related to facility safety or access control procedures.