Timothy Bridges JR
Tifton,GA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Will always come to work with a positive attitude and a unique energy.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
07.2021 - 10.2024
- Tracked substitutions and informed customers of changes.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Trained as a "successor" to complete manager duties when needed.
Public Area Attendant
Holland America Line
05.2024 - 09.2024
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Contributed to a positive work environment through effective communication and teamwork with colleagues and supervisors.
- Achieved high standards of cleanliness through diligent execution of deep-cleaning projects on a regular basis.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Promoted a welcoming atmosphere for guests through friendly interactions and a proactive approach to addressing any observed concerns or opportunities for improvement in public areas.
- Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
Education
High School Diploma -
Worth County High School
Sylvester, GA06-2021
Skills
- Customer Engagement
- Complaint resolution
- Adaptable and Flexible
- Multitasking
- Adaptability to Change
- Safety awareness
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Decision-Making
- Upbeat and Outgoing Attitude
- Excellent Communication
Accomplishments
- Supervised team of 6 staff members as "successor" at walmart
- earned "Heart of the house of the season" from Holland America Line while working over the summer
- earned "Employee of the month in Public Areas for May" from Holland America Line
Timeline
Public Area Attendant
Holland America Line
05.2024 - 09.2024
Online Grocery Associate
Walmart
07.2021 - 10.2024
High School Diploma -
Worth County High School
Similar Profiles
Kaitlyn WilliamsKaitlyn Williams
Online Personal Shopper at WalmartOnline Personal Shopper at Walmart
Abdullah Al-MusawiAbdullah Al-Musawi
Pharmacy Assistant at WalmartPharmacy Assistant at Walmart
Brandon BruceBrandon Bruce
CAP 2 Associate at WalmartCAP 2 Associate at Walmart
Scott JerniganScott Jernigan
Overnight Maintenance Associate at WalmartOvernight Maintenance Associate at Walmart
Pranav ShankarPranav Shankar
Volunteer at Tift Regional Medical CenterVolunteer at Tift Regional Medical Center