Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Brown

San Antonio

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

SNAP Operator (Sergeant)

Army
08.2020 - 09.2024
  • Managed and operated secure networks for SIPR and NIPR networks.
  • Configured and maintained routers, switches, firewalls, and VPNs to ensure secure connectivity.
  • Monitored network performance, troubleshot outages, and performed incident response for both classified (SIPR) and unclassified (NIPR) networks.
  • Checked for line-of-sight (LOS) issues, multipath, and environmental factors that affect RF propagation.
  • Inspected antenna connections, mounts, and alignment for accurate azimuth/elevation and torque specifications.
  • Validated antenna (SWR) standing wave ratio, impedance matching, and cabling integrity (RF loss, connectors, moisture ingress).
  • Retrieved and interpreted radio/AP diagnostics (bit error rate, channel utilization, error counters, link failure events).
  • Ensured RF links are aligned with encryption and security policies.
  • Logged all RF tests, configurations, and observed anomalies in incident/problem tickets.
  • RF spectrum analyzer / wireless analyzer with appropriate frequency range.
  • Operated return path and forward path measurement devices (power meters).
  • Ability to perform practical antenna work, including alignment and cable integrity checks.
  • Ensure safe operation of RF equipment, including proper PPE and awareness of nearby personnel during testing.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Monitored system performance to identify potential issues.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Fiber Optic Technician

Hutchins Electric
07.2019 - 08.2020
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
  • Conducted site surveys to validate customer's infrastructure deliverables.
  • Located and repaired line faults to maintain existing network without causing signal failure interruptions.
  • Read blueprints and schematics to correctly place equipment.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
  • Responded to service requests during and after business hours.
  • Developed and maintained courteous and effective working relationships.
  • Gained strong leadership skills by managing projects from start to finish.
  • Organized and detail-oriented with strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Network Installation Technician

AT&T
08.2016 - 07.2019
  • Provided training on use, troubleshooting, and calibration of equipment.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Repaired and updated equipment to conform to company-wide standards.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Developed and implemented plans for installation of new networks and cabling systems.
  • Coordinated with customers to meet needs and requirements swiftly and to high standards.
  • Researched and evaluated new technologies for use in cabling and telecommunications systems.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Maintained detailed records of all cabling and telecommunications activities and equipment.
  • Researched and recommended network and data communications hardware and software.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Coordinated installation of new users and relocations of existing users.
  • Located and repaired line faults to maintain existing network without causing signal failure interruptions.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.

Education

Bachelor of Science - Sociology

American Military University
Charles Town, WV
05-2029

No Degree - Organizational Leadership

NCO Academy
04.2023

Skills

  • Discharge Planning
  • Application installations
  • Debugging
  • Technical reporting
  • Troubleshooting
  • Technical issue analysis
  • Training facilitation
  • Operational Excellence
  • Exceptionally detail-oriented
  • Detailed report writing
  • Team-oriented and dependable
  • Customer Service-Oriented

Timeline

SNAP Operator (Sergeant)

Army
08.2020 - 09.2024

Fiber Optic Technician

Hutchins Electric
07.2019 - 08.2020

Network Installation Technician

AT&T
08.2016 - 07.2019

No Degree - Organizational Leadership

NCO Academy

Bachelor of Science - Sociology

American Military University

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