Timothy Chapman
Indianapolis,US
Summary
Dedicated Transportation Professional experienced in generating sales and fostering deep customer connections. Delivered exceptional service through strong work ethic and interpersonal skills, ensuring timely and safe package delivery. Focused on optimizing routes and maintaining vehicles while implementing effective planning and problem-solving strategies.
Overview
6
6
years of post-secondary education
26
26
years of professional experience
Work History
Pilot driver
THE SHUTTLE GROUP
Indianapolis, IN
08.2026 - Current
- Operated TSG shuttle routes, ensuring timely and safe transport of passengers between airport and facility.
- Inspected vehicle condition before shifts and reported maintenance concerns.
- Assisted passengers with boarding, handling luggage, and answering route questions to enhance travel experience
- Maintained role during organizational transition from ABM to TSG, demonstrating adaptability and commitment
Driver
Abm
Indianapolis, IN
01.2023 - 08.2026
- Operated shuttle routes between parking areas, terminals, and campus locations.
- Assisted passengers with boarding and disembarking the shuttle bus.
- Assisted passengers with boarding, luggage, and mobility needs.
- Provided friendly customer service while interacting with passengers in person and on the phone.
- Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
- Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
- Maintained clean shuttle cabins and checked fuel levels daily.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
- Refueled vehicles regularly to guarantee readiness for scheduled transport services.
- Maintained safe driving habits to protect property and general public on roadways.
- Ensured organized shuttle and reception areas to enhance overall passenger experience.
- Communicated route changes and delays with dispatch and passengers.
- Communicated regularly with dispatch via two-way radio regarding schedule changes or updates.
- Coordinated with staff to support smooth passenger transportation services.
- Monitored and adjusted air conditioning and heating systems to maintain passenger comfort.
- Completed trip logs, incident reports, and service records accurately.
- Observed traffic laws and followed established routes and schedules.
Active Duty Soldier
United States Army
Indianapolis, IN
03.2021 - 01.2026
- Executed US Army tactical missions under field command guidance
- Conducted patrols, security checks, and perimeter defense
- Trained soldiers on drill, safety, and combat procedures
- Led small teams through field exercises and daily duties
- Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
- Maintained weapons, gear, and combat equipment readiness
- Assisted mission planning and battlefield movement
- Coordinated radio communications during unit operations
- Demonstrated strong work ethic and commitment to completing tasks on time.
- Displayed leadership in accomplishing assignments and learning new skills.
- Encouraged team growth through mentorship and skill development opportunities.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Supervised the maintenance of vehicles and other military equipment according to standards.
- Participated in joint training exercises with allied forces to build relationships between nations.
- Conducted physical training and ensured all Soldiers achieved required fitness levels.
- Provided guidance on unit morale and welfare activities to enhance team well-being.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Developed expertise in small arms use, care, and accountability.
- Provided instruction on weapons systems, tactics, and techniques to junior enlisted personnel.
- Ensured compliance with applicable laws, policies, and regulations while executing operations.
Truck Driver
Pinnacle Oil
Indianapolis
03.2001 - 01.2023
- Loaded and secured petroleum cargo for transport.
- Inspected truck, trailer, and hoses before each shift.
- Completed pre-trip and post-trip safety checks.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Verified delivery paperwork and shipping manifests.
- Followed DOT rules and Pinnacle Oil safety procedures.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Managed personal driving time according to Hours of Service regulations.
- Inspected truck for defects and safe operating condition before, during and after trips.
Truck Driver
Cambridge Transport
02.2019 - 03.2021
- Wrap and secure goods using pads, packing paper, containers, or straps.
- Drive trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products, livestock, or other materials.
- Operated truck cab computers, CB radios, phones, and GPS equipment to communicate critical information with bases, supervisors, and other drivers.
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
- Inspect loads to ensure that cargo is secure.
- Drove trucks over 3 tons, including tractor-trailer combinations, for transporting and delivering products, livestock, and other materials efficiently.
- Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth-wheel locks.
- Collect delivery instructions from appropriate sources, verifying instructions and routes.
- Collected delivery instructions from dispatch to ensure accurate routing. from appropriate sources, verifying instructions and routes.
- Inventory and inspect goods to be moved to determine quantities and conditions.
- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices to minimize fuel consumption and carbon emissions.
- Read and interpret maps to determine vehicle routes.
- Planned and adjusted routes based on changing conditions using GPS and navigation devices to optimize fuel consumption and reduce carbon emissions.
- Install or remove special equipment, such as tire chains, grader blades, plow blades, or sanders.
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Checked conditions of trailers to ensure safety and compliance after unloading. of trailers after contents have been unloaded to ensure that there has been no damage.
- Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs.
- Follow appropriate safety procedures for transporting dangerous goods.
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.
- Follow special cargo-related procedures, such as checking refrigeration systems for frozen foods or providing food or water for livestock.
- Check all load-related documentation for completeness and accuracy.
- Operate trucks equipped with snowplows or sander attachments to maintain roads in winter weather.
- Load or unload trucks or help others with loading or unloading, using special loading-related equipment or other equipment as necessary.
- Operate trucks equipped with snowplows or sander attachments to maintain roads in winter weather.
- Removed debris from loaded trailers to maintain safety and cleanliness. from loaded trailers.
- Load or unload trucks or help others with loading or unloading, using special loading-related equipment or other equipment as necessary.
Truck driver
Millet Expedited Freight
01.2017 - 02.2019
Education
Vocational - Automobile/Automotive Mechanics Technology/Technician
Area 31 Career & Tech Center
Indianapolis, IN 06.1996 - 06.1998
High School - General Studies
Decatur Central High School
Indianapolis, IN 06.1994 - 06.1998
Skills
- Safety regulations
- Route planning
- Dispatch communication
- Pre-trip inspection
- Vehicle inspections
- Safety regulations
- Vehicle inspections
- Vehicle inspections
Timeline
Pilot driver
THE SHUTTLE GROUP
08.2026 - Current
Driver
Abm
01.2023 - 08.2026
Active Duty Soldier
United States Army
03.2021 - 01.2026
Truck Driver
Cambridge Transport
02.2019 - 03.2021
Truck driver
Millet Expedited Freight
01.2017 - 02.2019
Truck Driver
Pinnacle Oil
03.2001 - 01.2023
Vocational - Automobile/Automotive Mechanics Technology/Technician
Area 31 Career & Tech Center
06.1996 - 06.1998
High School - General Studies
Decatur Central High School
06.1994 - 06.1998