Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 7 years of experience working in busy warehouse environments.
Overview
23
23
years of professional experience
Work History
Information Technology Technician
Guaranteed Rate Inc
01.2021 - 02.2022
Corrected connectivity faults to restore user access to networks, cloud-based storage and public web
Analyzed application issues to identify troubleshooting methods needed for quick remediation
Created relationships with users through clear and calm communication while restoring systems
Linked computers to network and peripheral equipment
Maintained open communication with superiors through Microsoft Teams
Upheld "First Call Resolution" standard.
Merchandise Handler
Gap Inc Direct
08.2023 - Current
Recorded issues with incoming shipments and audited PO's for submission and vendor recovery.
Kept open lines of communication with superiors and fellow team members in order to complete special projects/tasks in a timely fashion.
Created SOP's to streamline effective training of employees in a new function in the warehouse.
Merchandise Handler
Gap inc
11.2012 - 08.2018
Clerical work receiving and preparing trucks to be unloaded and put into inventory in a fast paced environment.
Coordinated with Loss Prevention to minimize product misplacement.
Assisted in training new employees on store policies, procedures, and merchandising techniques for consistent performance standards.
Reduced stock discrepancies with regular inventory audits and accurate recordkeeping.
Picked and packed order items.
Server/Bartender/Key FOH Manager
Outback Steakhouse
09.2001 - Current
Performed managerial duties including, supervising staff, scheduling and building customer relations
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
Cultivated warm relationships with regular customers
Trained 100+ employees in all aspects of the FOH
Sustained the lowest liquor cost in the region for the last 5 years
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.