Victoria Dudka
Addison,IL
Summary
Thorough Service Technician with a commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high volume of service calls while maintaining quality and efficiency.
Overview
2
2
years of professional experience
Work History
Information Technology Technician
Marquette University
08.2021 - 12.2023
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Answered and triaged requests for assistance in order to provide top-notch support.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
- Reduced downtime for critical systems by implementing efficient backup and recovery procedures.
- Improved network security with the installation and configuration of firewalls, antivirus software, and intrusion detection systems.
Intern
Sports Broadcasting Solutions
06.2023 - 07.2023
- Analyzed problems and worked with teams to develop solutions.
- Facilitated successful completion of projects from concept to launch.
- Enhanced sports coverage by conducting thorough research and analysis on games and athletes.
- Developed strong relationships with coaches, players, and other sources to gather exclusive insights and interviews.
Reporter
Marquette Wire
01.2022 - 04.2023
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
- Developed stories by researching facts and tracking down sources.
- Responded quickly to emergencies and other breaking news stories.
- Edited stories for accuracy and clarity.
- Captured and edited audio, video and photographs to provide multimedia content to enhance stories.
- Investigated important community issues and put together well-received reports.
Education
Bachelor of Arts - Journalism
Marquette University
Milwaukee, WI12.2023
Skills
- Document Review
- Device Configuration
- Teamwork
- Checking Facts
- Team Collaboration
- Sports Expertise
- Content Creation Strategies
- Adaptability to Change
- Audience Engagement
- Sports Statistics Understanding
- Interviewing Techniques
- Strong Writing Skills
- Attention to Detail
- Time Management
- Investigative Journalism
- Active Listening
- Deadline Management
- Critical Thinking
- Public Speaking Confidence
- Ethical Reporting Practices
- In-depth Sports Knowledge
Timeline
Intern
Sports Broadcasting Solutions
06.2023 - 07.2023
Reporter
Marquette Wire
01.2022 - 04.2023
Information Technology Technician
Marquette University
08.2021 - 12.2023
Bachelor of Arts - Journalism
Marquette University
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