Communicative employee successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Shift Manager
Northern Tool + Equipment
Lenexa, KS
02.2024 - 08.2024
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Patrol Officer
KUPD
3901 Rainbow BLVD, Kansas City, KS 66160
03.2020 - 11.2023
Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
Collaborated with fellow officers for efficient crime prevention and response efforts.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Trained other officers in firearms and self-defense tactics.
Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Monitored crowded public areas and events to mitigate risk and promote safety.
Sales Associate Specialist
Tipsy Wine & Spirits
06.2017 - 06.2018
Prioritized helping customers over completing other routine tasks in store.
Monitored customers for signs of security concerns and escalated issues to management.
Listened to customer needs and desires to identify and recommend optimal products.
Developed strong rapport with customers and created positive impression of business.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Maintained clean sales floor and straightened and faced merchandise.
Trained and supervised new employees to use selling strategies and apply best practices.
Used in-store system to locate inventory and place special orders for customers.
Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Associate Specialist
Walmart
479 N McKinley St, Corona, CA 92879
09.2016 - 05.2017
Wrapped, boxed and weighed bakery department products.
Prioritized helping customers over completing other routine tasks in store.
Gained strong leadership skills by managing projects from start to finish.
Worked well in a team setting, providing support and guidance.
Resolved problems, improved operations and provided exceptional service.
Excellent communication skills, both verbal and written.
Supply Chain Specialist
Marine Corps
Twentynine Palms, CA
09.2011 - 09.2016
Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
Formulated demand planning and generated supply chain management metrics.
Revised production schedules to meet dynamic conditions such as supply shortages and backlogs.
Spearheaded initiatives focused on process improvements within the supply chain function, driving efficiencies across the organization.
Established effective communication channels between departments for seamless supply chain operations.
Maintained over 2.3 million dollars worth of serialized gear by updating unit rosters.
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