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Timothy Cook
Ennis,TX
Summary
Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cook
Granny dee's pierogi
Ennis, Tx
10.2025 - Current
- Prepared dough and fillings for pierogi using traditional recipes.
- Assisted in maintaining cleanliness and organization of the kitchen area.
- Cooked pierogi to perfection using boiling and frying techniques.
- Collaborated with team members to streamline food preparation processes.
- Ensured proper storage of ingredients to maintain freshness and quality.
- Engaged with customers to provide information about menu items.
- Supported inventory management by tracking ingredient supply levels.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Managed portion control using correct utensils during preparation and plating.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
IT Technician
Self-employeed
Ennis, TX
08.2023 - 09.2025
- Installed and configured hardware and software for various clients.
- Diagnosed and resolved technical issues remotely and onsite.
- Provided user support through troubleshooting and training sessions.
- Assisted in the setup of new workstations and office equipment.
- Maintained network systems to ensure optimal performance and security.
- Conducted regular system updates to keep software current and secure.
- Documented technical processes for future reference and client education.
- Collaborated with clients to assess IT needs and recommend solutions.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Resolved hardware issues including replacing parts as necessary.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Provided technical support to users via telephone or remote access.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Deployed operating systems.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Configured routers, switches and wireless access points for LANs and WANs.
- Set up user profiles on local machines according to established standards.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Provided training sessions for end users on how to use various software programs.
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
- Provided recommendations on hardware purchases based on customer requirements.
- Monitored system performance and implemented preventive maintenance procedures.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Assisted with the deployment of new applications and updates to existing applications.
- Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
- Responded quickly to emergency situations involving outages or data loss scenarios.
Education
Ennis High School
Ennis, TxSkills
- Dough preparation
- Food safety
- Kitchen equipment operation
- Recipe adherence
- Hardware troubleshooting
- Software installation
- Network configuration
- Technical support
- System maintenance
- Process documentation
- Problem solving
- Effective communication
- Attention to detail
- Critical thinking
Languages
German
Limited
English
Native/ Bilingual
Timeline
Cook
Granny dee's pierogi
10.2025 - Current
IT Technician
Self-employeed
08.2023 - 09.2025
Ennis High School