Timothy Drohman

• Streamlined housekeeping processes for increased efficiency collaborating with team members and timely room turnover.
• Removed dirt, dust, grease and from surfaces using proper solutions.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.

• Maintained strong communication with supervisor regarding task progress or issues encountered during shifts.
• Maintained high standards of cleanliness in all areas, contributing to increased positive feedback from school staff.

• Safely loaded and unloaded trucks using appropriate attachments, reducing the risk of accidents or injuries.
• Supported management in achieving production targets through diligent oversight of assigned tasks.

• Developed strong relationships with repeat customers by providing exceptional service and personalized attention.
• Enhanced customer retention rates by following up on purchases, offering support, and recommending future products based on their preferences.
• Contributed to the achievement of sales goals through proactive client engagement and persuasive selling techniques.
• Participated in regular training sessions to stay current on product knowledge and industry trends.
• Provided information on company offerings to promote products and services to customers.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Built relationships with customers and community to promote long term business growth.

* maximized customer interactions by promptly identifying their needs and wants

* prepared and executed product displays and stocking

* delivered an exceptional level of service to each customer by listening to concerns and answering questions

* processed sales transactions, achieving high levels of account growth and retention

* maintained and organized a customer database of over 600 clients