Outgoing professional with a background spent managing employees and projects in fast-paced environments. A driven Manager promoting exemplary talents in customer service, policy and procedure oversight and facility security measures and Maintenance. Always wanting to learn more.
Overview
4
4
years of professional experience
Work History
Building Manager /Maintenance
Thunder Alley Family Entertainment Center
533 TN-46, Dickson, TN 37055
06.2021 - Current
Increased team productivity by providing ongoing training and support to customer service representatives.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
Streamlined repair processes, maintaining an organized inventory of tools and supplies to minimize delays in completing tasks.
Reviewed technical documentation to complete equipment maintenance and repair.
Adjusted machine settings to maximize performance and equipment longevity.
Gas Pipe Fitting
Ivey Mechanical Company
1528 Hunt Club Blvd, Gallatin
05.2020 - 06.2021
Enhanced pipeline safety by conducting regular inspections and maintenance procedures.
Reduced leak incidents by promptly repairing damaged sections of the gas pipeline system.
Ensured timely project completion by closely coordinating with team members and supervisors.
Increased efficiency in gas transportation by optimizing pipeline routes and configurations.
Maintained safe working environments through proper storage of tools, materials, and equipment.
Supported project completion by aiding skilled tradespeople with various tasks and duties.
Contributed to on-time project completions by efficiently performing assigned tasks within deadlines.
Reduced material waste by accurately measuring, cutting, and assembling building components as directed.
Ensured accurate installations by closely following blueprints, plans, and specifications for each project.
Prepared surfaces for painting or finishing through sanding, cleaning, and other preparatory tasks as needed.
Enhanced weld quality by assisting in the preparation of materials and equipment for welding projects.
Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
Ensured high-quality welds through pre-weld joint preparation, including cleaning surfaces and removing debris.